No bottled water available, when I asked the front office staff, they didn't show any interest on providing any assistance about getting a basic and simple need, one bottled water.
Jill
Perniagaan dan Rekreasi Percutian Keluarga
8.0
/10
Diulas 13 minggu yang lalu
Expedia Group verified review
Nice hotel, great location.
Front desk staff was not always there.
Would have been nice to have room service food.
Taryn
Perjalanan Perniagaan Percutian Keluarga
10.0
/10
Diulas 13 minggu yang lalu
Expedia Group verified review
Nice clean property with great staff!
Karen
Rekreasi
8.0
/10
Diulas 13 minggu yang lalu
Expedia Group verified review
Bed comfy and linens were soft. Pillows nice. Sofa needed an update but I didn’t use it or need it. Room clean and staff very professional and customer service oriented.
Jason
Rekreasi dengan Pasangan
8.0
/10
Diulas 14 minggu yang lalu
Expedia Group verified review
I’ve stayed here multiple times over the years and it’s always a lovely stay. The room and staff did not disappoint however the breakfast buffet was underwhelming this time unfortunately with potatoes and French toast sticks being the only option with no protein being provided. I’ll still stay here again and hope this was a one off experience.
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Janet
Rekreasi dengan Anak
8.0
/10
Diulas 14 minggu yang lalu
Expedia Group verified review
Nice hotel, staff friendly. No carts to take up luggage. Parking is not connected to hotel, across the street, half block down. Hard to deal with luggage
Kim
Perjalanan Perniagaan
10.0
/10
Diulas 15 minggu yang lalu
Expedia Group verified review
Would definitely stay again
Freddie
10.0
/10
Diulas 15 minggu yang lalu
Expedia Group verified review
Everything
Samantha
Rekreasi Percutian Keluarga
10.0
/10
Diulas 15 minggu yang lalu
Expedia Group verified review
Very clean, quiet, and comfortable
Brittany
6.0
/10
Diulas 16 minggu yang lalu
Expedia Group verified review
Average hotel for relatively an expensive rate. Convienent location but not super clean or impressive. Average
Verified traveler
10.0
/10
Diulas 16 minggu yang lalu
Hotels.com verified review
Good stay friendly staff! 6th floor wifi wasnt working but staff relocate my room without issues.
The heaters are very noisy, difficult to have a quality sleep.
Judi
10.0
/10
Diulas 16 minggu yang lalu
Hotels.com verified review
Comfortable and clean. My only complaint: I checked in online and it said my room was ready. So I stopped by around 1:30 to drop off my bags and check in. I was told I would have to pay $40 to check in early. Please don’t tell me my room is ready online if you aren’t going to let me check in until 3:00 anyway.
Adam
Rakan dan Keluarga
10.0
/10
Diulas 16 minggu yang lalu
Hotels.com verified review
Would stay again! Rooms are comfortable and clean. Breakfast was great!
Chad
Rekreasi Percutian Keluarga
10.0
/10
Diulas 16 minggu yang lalu
Expedia Group verified review
Easy to get to and right next to ISU campus. Room to spread out and good amenities at the property.
Tiffany
Perjalanan Perniagaan
8.0
/10
Diulas 16 minggu yang lalu
Expedia Group verified review
Great for visiting for business on the Illinois State Campus
Taryn
Perjalanan Perniagaan Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu
Expedia Group verified review
Nice clean property.
Jackie
Rekreasi Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu
Expedia Group verified review
The staff was awesome.
I girl that checked us in gave us a great dinner choose in walking distance.
She was super friendly and waited on us the next day as we checked out.
Asking about our stay and the concert we went to.
Would definitely stay and recommend it..
Verified traveler
10.0
/10
Diulas 17 minggu yang lalu
Hotels.com verified review
Great customer service. The staff was very friendly.
The couch cushions in our room had some stains, so I didn't want to sit on them. The bed was comfortable and the location was perfect.
Cathy
Perniagaan dan Rekreasi Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu
Expedia Group verified review
I was worried about off-site parking but it actually a few steps away and easily accessed. Hotel was clean, modern and professional. Room was really quiet and we were near elevator. Breakfast was nice with someone constantly monitoring it and stocking it. I would highly recommend.
Katie
8.0
/10
Diulas 17 minggu yang lalu
Expedia Group verified review
The front staff was super nice. They had a nice breakfast buffet. The bartender was nowhere to be found. The poor front desk staff had to always track them down. That was the only downside. A few guests approached the bar and eventually left because there was never a bartender. We too gave up.
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