We arrived in for a wedding at a different venue quite early and wanted to see if we could just leave our bags with reception. Instead of this, the front of house team found us a room that was already ready, and got us checked in well before we expected that we could do so. This gave us plenty of opportunity to freshen up before needing to turn around. Later, the front of house team were also able to book us a taxi. Unfortunately it was very delayed in arriving, meaning that we would be late to the wedding, but one of the staff had ordered a taxi that had turned up for them, and offered us to take it so we could get there sooner. The staff could not have been more welcoming and accommodating during our stay, and they are a credit to the Hotel. Thank you for making our stay as comfortable as you all possibly could!

WiFi is not working properly otherwise all good

Feel the wardrobe on the ground floor wasn’t suitable and cold

Since we stayed last year there has been a renovation of the reception areas. The carpet, furniture and atmosphere is very much improved. The pool areas could do with a revamp. There is a lot of black mould around the walls and it would be nice for the jacuzzi areas to be useable to residents within the stay. The family rooms are well equipped with a fantastic feel to the decor. The showers are brilliant power showers and the cleaning staff are just amazing! Overall, a lovely stay - a nice change to the breakfast being serviced to order. A very enjoyable stay and hope to visit again very soon.

Room clean and comfortable, pool area well maintained. Pleasant and friendly staff throughout. Restaurant very good, with good choice and service.

The room was great. And we we're met with friendly staff.We would definitely stay in the hotel again.The pool was great.

Not really an appmosphere young chap that served breakfast was good 10 out of 10

very pricey for a small room with only a double/queen bed and was noisy with the young people staying in the hotel for a youth event

Check in delayed due to power outage. Gave me a key for unkept room.

Really enjoyed stay have stayed before and will return again thank you

The room was very spacious and the staff were very friendly.

The breakfast was ok. There seemed to be only one person serving. We were not given the option when I asked about breakfast other than was out. I over heard the male server saying to another couple there were fresh omelettes to order and porridge. Both these my kids would have preferred to a fry.

We couldn’t get breakfast despite being members of rewards scheme, was told we had to book direct and book an executive room. Food quality in restaurant was poor. Room wasn’t cleaned till late afternoon. Pool cold on second day. Staff very friendly and attentive when we had requests.

Staff friendly.

We had an overnight stay here and it was great. Quiet, clean, comfortable and an on-site bar and restaurant

Again the staff is amazing

Enjoyed our one night stay. Nice room and good food. Handy for Derry with on-site parking

Always go to this hotel we absolutely love it and the kids get excited every time we go.

It was a great place to be able to relax. It was so convenient to where I was visiting.

The room was very comfortable and we enjoyed the leisure facilities which are well run. We especially liked the restaurant due to great staff, especially Joy! The bar was great too, lovely wine and a brilliant singer as an extra treat on Saturday night.