Not safe for travelers. The manager is not a professional. At 5pm on Feb 22 Sunday, he banged on my door, in a hoodie, without identifying himself. He demanded $25 for airport tranfer. Then I realized this was the manager, one Bahaa. I asked him if that was him, and offered my hand. He merely said $25 dollars. The room itself is clean but very shabby. The linens are ragged. The water heater leaks. None of the electric sockets or lights work. Do not be fooled by the nice garden. Americans and Europeans whe expect professionalism will not be happy. I left the next day for a hotel free of the scams being run from this establishment. Make it easy on yourself, go somewhere safe and clean.

El personal es muy amable y las habitaciones son acogedoras

Photos trompeuses, hôtel n est pas fini, serviettes et matelas sales. Nappes de table jamais changées, table en verre cassée. Matelas posé sur un carré de béton. Pas de pression sous la douche. Robinetterie à revoir (robinet qui coule bruit tout la nuit). Le plus décevant si vous mangez au resto de l hôtel, il faut se fâcher pour avoir le ticket justificatif des montants demandés et payer le juste prix.

Great location , lovely outside space , parking was on the street

Chambre propre, le wifi fonctionnait bien. Petit déjeuner bof Personnel sympathique

Loved the hotel, the staff were so helpful and friendly

Amazing place tucked away with local community- beautiful building and stunning architecture- comfortable clean bedrooms (bed very comfy) - staff were amazing- so polite/ friendly/ welcoming- really lovely guys. Had a take away breakfast beautifully packed for us as had an early morning trip booked.

Sehr nettes Personal :) authentische Umgebung :) reichliches ägyptisches Frühstück :)

Freundlichkeit des Personals

Beautiful location and very nice staff members. The manager, Baha, was very kind and accommodating, especially when we accidentally got the hotel location wrong for our late night check in. The garden was beautiful but the Wi-Fi was very poor in the room. We also were scratching ourselves in the night because, we think, it may have been a cleaning product used in the bed? The breakfast wasn't anything special.

The staff is very nice and helpful

Great little hotel on the West Bank. Clean, safe, comfortable. Nice pool. Easy walk to the riverfront, near good local restaurants. Owners helped arrange tours, and laundry. Very nice.

The staff were deceitful and creepy. My group was 3 women and they followed us. The hotel concept is beautiful, but the rooms are not clean and there are bugs everywhere. My friend was bit 11 times on her back and 3 on her ankle withing 6 minutes of sitting at the outdoor eating area. The food was not fresh and likely made a few days prior. We were there for only an hour and re-booked a new hotel immediately. I requested a refund and they refused expedia any compensation.

We truly enjoyed our stay. The hotel is a little oasis on the west side. Close to all the sights on that side of the river but also close to the boats that can take you to the east side with all the other temples. The hotel was in good condition, we really enjoyed the courtyard! The food was good, breakfast was a buffet. The pool was great too, even if a little too chilly for me (we went in early March). The staff asking for tips was not necessary, but everything else was great. Our room (family of 5) was spacious and everything was clean. The mattress could have been a little softer ;) but we all survived ;)

Un hôtel 2* pour un équivalent en France. Bon accueil mais personnel très insistant pour obtenir des tips H24. Les chambres sont des plus banales et pas très propres. C'est bien pour 1 nuit mais pas plus !

I booked the wrong days, I called to explain this to the front desk and I received no help. Instead the person at the front desk try to charged me double for one extra night telling me in a rude way pay or go. You will be pressed for tips even if they do nothing for you. The only polite and nice people were the kitchen staff. Be aware you get what you paid for! Our room was dirty and there was no mattress covers, just a sheet between you and a very old and dirty mattress. I had to go and get extra bedsheets to cover the mattresses. The bathroom was dirty and the fridge inside the room was not working and it smelled bad.

Un peu mitigée sur l'établissement. Accueil en soirée moyen. Aucune explication sur l'hotel, le petit dejeuner, le wifi (qui ne marche que vers la réception/salle pdj) ... par contre au bout de 5 min on nous propose deja une excursion très chère. Hôtel très mignon qui mériterait un peu d'amélioration/rafraîchissement. Salle de bain sans produit sauf 2 pauvres savons, un distributeur très encrassé et vide, pas de pression dans la douche. Le coin piscine pourrait être plus agréable avec transats et des matelas propres. Proposition de transfert aeroport extrêmement cher.

The property is alot larger than the description so there is alot of quiet areas to lounge and relax. The staff were all attentive and pleasant but also respected our privacy without too buch bother. The included breakfast was the best we had in all of Africa and did not get bored of it in our week stay. The only complaint was the WIFI and television. There was no wifi in the rooms and though you could connect in the common areas the data rate was so slow many webpages would not even load.

The property was wonderful although a shame that their internet was not working and we had to go the the nearby Thebes restaurant or the El Gezira Hotel for this. I do not know if this was only temporary or always the case.

Nice property, with beautiful garden