agréable

To call this property a hotel is hard. It is similar to abandoned building out in the industrial area…

A lovely hotel. Staff were very helpful . Place was very clean. I only gave 4 stars because there are areas that do need attention . The pool was amazing but the jacuzzi didnt really work. Its also apart of the pool . Pool was cold which meant the jacuzzi is cold too no heat . The steam room unbelieveable tho. They do have a top terrace that needs so much attention such a mess i can imagine it was great once but they havent maintained it and could be a pinacle of the place . . Breakfast was great . But the coffee machine delivers you a lukewarm latte . Now are room was great but the carpet was very dirty and the mattress was filthy. Bathroom was lovely and clean. The hotel is in a great area . 8 mins away from kaurland similar to a lidls and opposite is the emerald bar which cooks you amazing food at a very cheap price . Travelling into sofia is easy using a bus . Hotel i feel would improve if it had more staff and employed a maintainance man . Question is would i stay here again . Yes i would but im so worried that they are running it into the ground as this place has so much potential to be great

Aile olarak güvenle tercih edebilirisniz

Kahvalti yeterliydi, oda temiz ve genisti. Spa kisminda sadece havuzu kullandik. 5 yasindaki kizim cok keyif aldi. Kapali otoparki kullandik. Oteli tavsiye ederim.

Kapalı otoparkı var. Öok geniş bir dairede kaldık. 3 artı bir gibi :) güzel bir deneyimdi. Tavsiye ederim.

Everything is perfect....

Comfortable spacious room.

Room was spacious but extremely dirty. The bathroom had mold all over. There was a hole in the wall. There was a soccer team in the hotel and they were smoking and drinking beers all night but hotel didn’t do anything about it. I’m sure they lost. This place should not be listed at Expedia.

The room was so dirty and disgusting that we couldn't even stay there, had to find. Differ my hotel for the night. Cigarette burn holes on the couch. Couch and chair cushions flattened and covered with human grime. Carpets not vacuumed. Trash on the balcony. Little dead red ants everywhere and spiders in the corner. Had to get out of there so bad that we didn't even ask for our money back.

Excellent hotel, wonderful welcome. The fridge was stocked with water, coffe. The view from the terrace is directly of the city. No complaints at all.

Ok wasnt like the pictures , run down , needs freshening up alot , rooms need a good deep clean , breakfast was cold

Hard to find on the road, EV chargers available. No service after certain time. Pretty run down, breakfast not great

Mycket bra service

The hotel needs a thorough renovation, replacing carpets, renovating the bathroom, better maintenance of the spa, and fixing the gym that didn't work.

Great location, swimming pool was fantastic and breakfast was very good. Bathroom had black mold in a few places which triggered an allergy. We did not get fresh towels every day.

Positive....Reception personal was polite during checkin and check out. Room quite big with a balcony and comfortable bed. Negative... Air conditioning is very bad. No complimentary water in the room. Elevators work very slow. Actually it is 2 buildings together and some rooms in the other building. Passing between buildings. You need 2 different elevator, even in the same floor. Breakfast finish at 10 am. The young guys in the breakfast service very rude and never smiles. Although you arrived at 9.30 am and finish your breakfast, exactly 9.50 am they closed coffee machines and start to collect foods from the tables.

Relaxing, comfortable, clean. Beautiful views of the hills. Lovely pool.

A beautiful view and really nice staff. The breakfastbufe was amazing!

When we arrived we were told that the room for four (the apartment) wasn’t available. (They took no responsibility for this. Blaming hotels.com for making a reservation for a room that was unavailable) The receptionist couldn’t find our booking. So we were put into two double rooms. The check in wasn’t done correctly due to this. We didn’t pay when we arrived. We weren’t registered with our passports and told about the tourist tax. We were told we could have breakfast and then the next morning told we can’t. The room itself was nice. Although not what we wanted/reserved. The noise from the main road outside was loud. Above us was a restaurant and early morning the moving of chairs woke us up. The pool was ok. But no other facilities were working (hot tub or sauna). The parking was very good.