Beautiful room

Fabulous room and great service. We love staying here!

Room were really clean and staff was amazing

The staff at the check in counter was very nice. But our room (Suite) that we booked months in advance was not available to us until 7:00 PM. We were given another room to hold our things but we had set plans which included a dinner reservation and a 7:00 PM start to an NHL game. So not great.

Staff was very helpful. Outdoor rink was close enough to walk. Shopping close by. Few indoor steps to Keybank. Perfect spot if you are attending a Sabres game.

Was a wonderful stay with a gorgeous view. A shuttle service to the casino would be my only hope on the next visit.

Staff were courteous and helpful with directions regarding the Bandits game we went to attend. We utilized the valet parking and were able to walk into the game from the garage. We ate in the hotel restaurant and the food was good and staff were pleasant. The room was spacious and clean. We liked that the bed was very firm as it is what we prefer. We plan to stay again when we visit Buffalo

Great staff! Wonderful restaurant! In the center of it all!

Our stay was amazing! The staff at the front desk was very helpful.

Did not try breakfast, it was too busy

The front staff was very welcoming friendly and informative. The restaurant server for breakfast was very friendly and inventive and the food was so delicious and filling . Again on our departure the front staff was friendly

Clean room, friendly, amenities

Love having Tim hortons and a brewery in the same building

Everything was great! Friendly staff well appointed clean room.

This hotel is very clean and overall quiet.

Awesome

The entire place was beautiful, the nearness to our event was especially appreciated. The valet staff were amazing at helping with questions about the surrounding area. The staff were top notch all around. I would recommend staying here to anyone!

This was a really beautiful hotel and the staff was very friendly and attentive. It has a very large parking garage for onsite parking; so that's a plus as well. It's centrally located in downtown Buffalo; so a good choice for any events in the city you might be visiting. Will definitely stay there again if we return to Buffalo.

Although excellent and clean, it was expensive for one evening.

The Room was excellent. The view was awesome. Went to the bar and sat their for 20 minutes and no one came to service us. We never went back. Dis not try the food for fear we would get the same service that we did not get from the bar.