We have stayed here before and were very happy with our room and the surrounding gardens etc. But the hotel was obviously having issues with their TV's and telephones and was extremely busy so our TV didn't work and we didn't have a phone in our room. The staff tried to be helpful but couldn't rectify the situation. But it is a lovely venue and the breakfast was good.

Great stay for our family . Clean rooms good food

My very large room was spotlessly clean and the carpet looked new. I had two good nights sleep. Window had opaque glass and when I opened it there was a small yard but I wasn't there for the view so it wasn't important. I was really pleased it was an 'accessible' room as I recently had a hip replacement so rhe wet room and rails were ideal for me. TV didnt work in room but a complimentary G&T instead was fine. Watched TV in lounge area instead. Staff couldn't be more helpful. especially James who was on reception. when I arrived

All bedroom TV,s not working. Bedroom AC unit in error and not working, (only found this out when it was too late to change) replaced with an electric heater which made the room smell. Musty smell in corridors. Lovely surroundings and pleasant staff though and the restaurant food was great.

Everything was great except for the basic heater but at least it kept me from being cold without it.

Great check in staff comfortable room great location for what we wanted breakfast was a buffet and had an adequate selection did not have dinner so cannot comment would stay here again if in the area

Room was very dated and desperately in need of a refresh

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Check in was simple and welcoming. Room warm and tidy.

Room a bit tired. There was an Xmas party on at the same time and revellers were up partying until 3am. Very mousy outside my window with very little sleep.

Great welcome at check in, smooth process. We stayed in one of the four poster rooms (room one) which was stunning. High ceilings, light from the many windows, spotless and very spacious with a lovely roll top bath. We ate dinner in the orangery, where the menu was small but the food was good. Breakfast was hot and of a good standard. Would definitely stay again.

Business trip... Good room, good restaurant - might benefit from a better bar area...

Amazing

Verwarming op de kamer werkte niet en de airco's in de lobby maakten veel herrie! Verder was alles goed verzorgd!

Clean and great staff. Room does not have simple amenities like kleenex, hair conditioner, and we needed help getting the heat to work. Grounds are beautiful and lead to great walking paths, but not accessible to shops or convenient to get to from the train station. Car transport is needed

Another lovely stay from the professional friendly receptionist who had only been there 3 weeks doing a fab job to the wonderful manor room and plentiful breakfast, Shendish Manor has delivered again *****

Friendly staff. Public areas are clean and bright. Rooms are tired.

Lovely staff very friendly so comfortable

As selected

Stay was nice until my birthday. Booked on check in extending 1 day as the package with Universal Studios was restricted at the time. Front desk clerk put it in for Thur night instead of Wed. Causing me to have to check out amongst my birthday activities and spending hours to find an alternative. This resulted in my being late to activity bookings and pretty much ruined my birthday. Also scheduled my package dinner for Wed night birthday and pre-paid and did not get refund even though their error. Really disappointed as the stay started out well. All because the front desk clerk clicked the wrong date. I even said no issue if they were sold out I had plenty of time at check in to find alternative. But 3 days later to find out he put wrong date and no rooms available.