Excellent breakfast, some training required junior staff. Downstairs excellent service. Room very comfortable but the windows need urgent attention. Filthy between the wood frame and the glazed glass. Noise level from road very bad. We have stayed 3 other times and will stay again but always in winter months when window can remain closed. Council need to slow down traffic going past with road bumps and definitely needs speed cameras. Despite all that a besutiful hotel and clearly popular and food lunch and breakfast excellent. Beds incredibly comfie.

Nice hotel close to town centre. Nice decor. Parking tricky!

Lovely room great breakfast

Nice breakfast. Quiet room.

Full of characters, spacious, well located. Issue is that my room faced directly on the main road and was noisy . Also the bathroom smelt terrible

Lovely place to stay right in the middle of town . Coffee needs to be stronger !

Absolutely fabulous place to stay, such a central location in this lovely town. Lunch was faultless in the 2 AA Rosette restaurant both the duck and the lamb shank were perfect. The studio room was great with it's own sitting room, plenty of room, lovely comfortable bed and the addition of a fridge which is a bonus as we have medical supplies which have to be kept cold. Breakfast buffet all looked amazing but we opted for the full English which was an absolute delight, service once again excellent and beautifully cooked and presented with local produce used. Would definitely recommend.

Excellent

We booked the loft suite which was fine but be prepared for noisy night and bear in mind the skylights let in light from 4am

The room clean and spacious. It was warm weather and two fans were available in the room but the standing one was too dusty. Breakfast had good selection both cooked and continental. The entrance to the parking was too narrow and can only be approached from the other side of the road.

Excellent stay , room lovely all staff were so friendly and helpful ! Breakfast very nice , no complaints at all it was 30 degrees when we stayed ,room was very warm but a fan was provided without us needing to ask . There is free parking but wd parked at the ncp which is literally across the road .

Very quirky hotel layout with excellent restaurant and spacious room

A lovely, clean central hotel, but if you are in room 11 or 12, you have a large kitchen extractor fan outside your single-glazed window. We were told it's on from 8 am to 10 pm, but the hours were more like 6.40 am -11 pm

With its exposed beams and spacious layout, the loft suite we stayed in for one night had a quirky charm and was attractively furnished. Our first impression was one of amazement. Unfortunately, the outside temperature was around 30°C, and the room lacked air conditioning. To make matters worse, the exhaust from the restaurant’s air conditioning unit was located right next to the room. It produced a noise comparable to an airplane taking off and woke us up at 7:00 a.m. The mattress was also too soft for our comfort. On a positive note, the service was prompt and friendly, the breakfast was tasty, and parking was free.

Liked:- the friendly staff, the overall cleanliness of the room, the lovely towels and the comfortable bed. The bottle of tap water replenished each day. Not so much:- the room had hanging space but no drawers for storage and a very slender table area that was crammed with a tea tray, the tv, a kettle and a lamp (all three vying for the only two wall sockets right under the table). No biscuits on the tea tray (a small detail but a fairly standard provision). In the bathroom, rust marks on the replacement loo roll stand and staining on the radiator. Breakfast was hit and miss. My partner’s was fine but mine not so much; on day one they had run out of the avocado option and on day two my vegetarian option had both lukewarm beans and lukewarm v. sausages, inedible. Overall, it definitely didn’t feel AA 4 star experience.

A lovely hotel with excellent staff. Located in the centre of the town. Car parking accross the road at a NCP car park. Not suitable for disabled people as lots of stairs and no lift. Had a shower over the high bath but no bath rail was there to help slipping. Food good and I would recommend this hotel.

Lovely hotel with parking, entrance a bit tight owing to the age of the building, clean, comfortable, in the 'deluxe room' . Excellent choice for breakfast.

I had a really pleasant stay. One night in The Studio. Really nice room tucked away from main hotel. Staff very friendly and helpful and clean sheets and towels!! Breakfast very good. Job done.

Staff friendly and helpful. Room comfortable and spotless, nice bed slept well. Had evening meal at hotel and it was first class, nice atmosphere in the bar and whilst dining. Would definitely stay there again and recommend it to others.

Small room and cold when I arrived. Also the world’s smallest arch way to get into the parking.