J'ai adorée le service

This place is like no other - heaven on earth. The check-in process was smooth and efficient. Our villa was brilliant. It was huge with our own pool (not heated and therefore we could not use it as the water was cold), a heated jacuzzi, a living room, bedroom and a large bathroom and a store room. The bed was huge and luxurious. The bathroom had a hand-held shower, a rain shower and the best was a waterfall shower! The in-house service was exemplary. We had a direct contact with our butler via whatsapp. The team were wonderful in responding to our messages within a couple of minutes. Noura, from the service team, was fantastic. She was very pleasant and helped us sort out a small issue in the bill with great professionalism. The breakfast was excellent and Kariba and Malik made us feel at home. We booked a lot of excursions, like a visit to Imlil in the Atlas mountains, desert experience, guided tour of the old city through the concierge. Syeed who helped us, in my opinion, is the best concierge I have ever seen. His choice of places, guides, restaurants to eat were excellent. He was patient and took a genuine interest in our trips. The cars from the hotel were large, clean and spacious. The drivers always had a smile on their face. Dawood, Mohammad and Imad in particular stood out. Dawood in particular gave us a lot of history facts during our drive to the desert. We even had Thomas, the general manager, stop by and have a chat with us as we were about to leave.

Amazing stay! The family villa was exceptional. Pool

Wonderful stay! You get so well taken care of here.

My stay at the Mandarin Oriental Marrakech was nothing short of perfection! From the moment I arrived, I was swept away by the elegance and serenity of the property. Every corner radiates luxury, with stunning architecture, lush gardens, and a true sense of Moroccan charm blended seamlessly with modern sophistication. The food was simply outstanding—each meal felt like a culinary journey, full of flavor and artistry. The staff went above and beyond in every way, delivering exceptional service with genuine warmth that made me feel both cared for and celebrated. This hotel is more than just a place to stay—it’s an experience. If you’re looking for a blend of indulgence, tranquility, and world-class hospitality, the Mandarin Oriental Marrakech is absolutely unmatched. I cannot wait to return!

El personal es muy atento y servicial. En especial Omnia fue de gran ayuda, muy amable y atenta con mi esposa y conmigo. Regresaría donde ella esté. El hotel tiene bonitas instalaciones, pero le falta un poco de mantenimiento.

Beautiful

Great stay exactly what I needed!

This place is absolutely divine, our third time and can’t wait to come back. Service and surroundings are just outstanding

Service was beyond great. The property was immaculate and beautiful. The only challenge was distance from town, which required a car service. But would stay here again in a minute! Best hotel ever.

Y n mundo aparte para disfrutar. No se necesita más.

The staff was outstanding, and their service spectacular. It was a very luxurious and relaxing experience. The rooms, landscape, and gardens at the resort were very beautiful. I especially loved all the roses and honeysuckle planted on the property.

Très bel endroit paisible et personnel au top

Resort was absolutely beautiful, perfect for rest and relaxation. During our stay we only needed to leave the hotel once for an excursion. Food quality is top notch, and service at the hotel is the best we ever experienced. They make sure you are completely taken care of, from the time you arrive at the airport to when you leave. Spa treatments were great too. We would definitely visit again if we come back to Morocco.

The staff were terrific. Being under the flight path to the airport was not.

Excellent, luxury hotel with great staff and service. A premium price but definitely 5 star

Fabuleux en tous points. Un resort absolument incroyable, des villas somptueuses, mais aussi et surtout une équipe formidable qui rend le (court !) séjour vraiment mémorable. A recommander sans la moindre réserve !

The restaurant is not good, the service and the food

L'hôtel est somptueux un accueil incroyable Avec une surprise, l'hôtel nous a surclasser et a répondu favorablement a notre demande. Acceuil est encore une fois incroyable

Villa superbe, confort extrême et notre majordome : Oussama s’est mis en quatre pour nous satisfaire ! On reviendra c’est certain.