The room was small for three people. No room to walk around the bed. Management was not flexible on reservation change request by one day and add an extra night. Will not stay here again or recommend at all.

Tolles Frühstück mit großer Auswahl und sehr schön angerichtet. Freundliches Personal. Zimmer in Ordnung aber Zustand insbesondere im Bad könnte besser sein.

Sehr freundliches Personal, viele Geschäfte alles zu Fuss erreichbar. Komme gerne wieder.

Very tiny room, completely different from the pictures on the website. Staff not welcoming but professional enough. The room is poorly dressed, more poorly equipped. The sheets are worn, as is the room. The fan in the bathroom is extremely noisy: solution is to never turn on the light inside. Cheap but certainly not cheerful

everything was fine

Clean. Very good location, friendly employees. Broad selection of food for breakfast. And parking available for a fee.

Dejligt hotel lige i centrum af den gamle by.

Everything was oke

Friendly and accommodating staff, great location, close to all the major sites, the breakfast was always fresh, plentiful and delicious. My room was rather small but very comfortable. I enjoyed my stay 👌

Elevator was not. Reception unapologetic.

Good location in old town. Although free parking is there details were unclear on how to get to the parking. Meant we had to pay for parking under the near by shopping center.

部屋があまりにも狭すぎてがっかりでした。

Sehr schöne Einrichtung mit Liebe zum Detail

Sehr schönes, gut geführtes und gepflegtes Hotel in wirklich guter und trotzdem ruhiger Innenstadtlage von Heidelberg. Fußgängerzone, Schloss, Neckar und diverse Restaurants und Cafés sind binnen weniger Minuten zu Fuß zu erreichen. Sehr freundliches und hilfsbereites Personal, gutes Frühstücksbuffet.

Ein kleines, überschaubares Hotel zwischen Hauptbahnhof und Schloss. Die Altstadt ist fußläufig erreichbar. Daa Personal ist sehr bemüht, die Teller und Badetücher tragen den Namen des Hotels; für ein 4-Sterne-Hotel kann man aber noch mehr als das erwarten.

My room was simplistic yet practical and functional. It has everything I needed, except for a kettle, which I was able to get one at the front desk. Staff were helpful. Location is top notch. The best part of my stay here was the breakfast buffet. I had the chance to try out many different types of cheeses and cold cuts. The room's carpet was not entirely clean but it could be because they recently replaced the tv and left behind some dirt.

Great location

Ganske okay, rumligt værelse og heldigvis med aircondition MEN vi skulle op ad en meget small og meget stejl trappe med kufferter. Desværre kunne vi ikke komme til hotellets parkeringsplads pga vejarbejde, så vi brugte 40 min på at finde plads i et p-hus, receptionisten var dog sød at guide os, men havde været rart med den info inden vi ankom, hun fortalte også at det ville stå på hele sommeren. Morgenmad var super fint, godt og centralt placeret. Vi var der dog kun. 1 overnatning så det gik fint an. dog træls med p-plads

The step up to the bathroom

Very clean , friendly staff , great buffet selection and quality