Penilaian & Ulasan Keseluruhan Griffin Hotel, an official Colonial Williamsburg Hotel

Lovely quiet property

I was blown away! I booked the hotel because of the convenience, which was very understated. You are right in Colonial Williamsburg. My room was absolutely enormous with a fireplace, outstanding air conditioning, and two showers. I will be staying here again. The room and convenience were not the best part. The service was truly remarkable. It was what I get at a Conrad, Ritz Carlton, or fine hotel in Paris. Dan, Tim, and the concierge were indescribable! They made me feel like I was the only guest with their tailored service. We were offered water, got special rates on tickets from the concierge, coupons for dining and shopping and a map with suggested places to go. I also recommend lunch at the Golden Horseshoe Gold Club behind the Inn for lunch. Tip: When you check in, it’s not at the Griffin, it’s at the Williamsburg Inn.

Elegant and spacious. This place is great. Quiet, tucked away, but plenty of parking and easy access. On property lodging is the way to go for sure. Makes exploring Williamsburg so easy and convenient for the family. Plan to go back and stay in the Griffin again.

Staff helpful. Room was very large with a nice balcony. Convienent walking distance to activities. A bit odd to be in a hotel that is not connected to the courtesy desk or the other hotel options. Building Green by the tennis court which made checking in a hassle. Google maps will lead you to a parking lot a good distance from the main building which is obscured by trees so walked around for 15 minutes trying doors to the green building which are keycard locked. Courtesy phone did not work. Eventually saw there was a sign (small) that reads Griffin hotel check in but since never there, was relying on Google maps. I admittedly may have missed some instructions on email/text.

I was looking for a quiet place with a balcony and a bath tub. I was taking a few days for myself, and this was exactly what I wanted. The room was quiet, the balcony overlooked the pond, it was a dreamy. The room was spotless, the bathroom was spotless. It was perfect for this mama who needed a few days of peace and quiet.

Griffin Hotel is part of the colonial Williamsburg system and provides courtesy transport within the colonial area. Services are available to help obtain tickets to area events and reserve dining. The tranquility pool was awesome with its seclusion from the family pool!

Our room was in poor condition. Uncomfortable bed marks all over the walls, loud air conditioner, and generally unkept. Not at all what I was expecting from the photos. Quite disappointed.

Beautiful property to stay at, but there are a few things to discuss. I reported a few issues to the front desk that I am told will be address with maintenance. Two of the three bulbs above the glass sliding doors did not work, one of the bulbs in the lamp was still using a mercury bulb which was blown out and had to be discarded. The safe did not work at all and required new batteries. None of these really detracted from our experience, but we felt that these issues should be corrected for the next guests. Also, the WiFi signal in this building was abysmal and I ended up just using my cellular connection most of the time. There is no option to use an Ethernet connection either. Either that or the device that I found that has Ethernet jacks on it doesn’t work. The WiFi network provided seems to be the public WiFi provided by Colonial Williamsburg, not their now. The green and gold buildings detached from The Griffin really need their own WiFi networks. Please provide the option to use an Ethernet connection as well, some people prefer that due to having better security and reliability. The location of the building is a stones-throw away from the historic area and directly behind the King’s Arms Tavern, and we absolutely loved how close we were to the historic area. This is probably one of the best reasons to stay here in my opinion. Overall, we enjoyed our stay here and would come again, but likely we would try to stay in the main building next time.

It feels like you are in the woods....and very peaceful.

Love the charm of the hotel and the area

Hotel was very clean and the room was huge! The natural setting made for a very relaxing stay. Staff were eager to help. Please be aware there is no front desk! Check in takes place at the Williamsburg Inn down the street, which was NOT communicated up front.

I didn’t like that the carpet had soil stains, mold in shower, and the beds were uncomfortable, not enough blankets

.

Proximity to Colonial Williamsburg, friendly staff, quiet setting. Rooms are old but roomy. Furniture in disrepair, told we'd receive call when room was ready...did not happen, only sm plastic/paper cups in room.

The internet service in the room that we were assigned to was faulty. I called both the front desk and the technical support number to report this on the first night, but the service problem was not corrected. The next day I personally went to the front desk and spoke to Tim, who said the he would see that the problem was remedied, but did not receive a call back from him, and when I returned to my room (3412) the problem was still not fixed, and Tim was gone for the day. So I personally went to the front desk again. The person at the front desk called tech support and I was told that it was a counter issue that they would correct. But again when I returned to my room I still could not connect with the internet. So I went back a 3rd time to the front desk, and asked them if they would give me another room that had functioning internet, which they did (3539). I was satisfied that ultimately my problem was solved, albeit arduously, and because of my perseverance. Apparently there is some inherent connectivity problem on the first floor of the building I was originally assigned to. The staff should have been aware of that; but even if they were not, the most customer oriented solution would have been to offer another room as soon as I reported back (on the first night) that the tech support fix was not successful. That said, McKenna did immediately agree to allow me to switch rooms, although I had to be the one to ask. Sincerely, Charles R. Mund, Glen Arm, Md

Antique furniture in all rooms were beautiful- palm tree & water fountain out my window were beautiful. Employees with whom I had interaction were very knowledgeable & helpful!! Fantastic place- I would definitely stay there again!!!

This was our second visit to the Griffin, and it did not disappoint. I have lived in apartments that were considerably smaller than this room. It was absolutely gorgeous and well-furnished. It was clean and the bed was comfortable. There were a couple of non-functioning outlets (we had to shift the fridge and coffee machine to get power) and the hvac unit motor came on somewhat loud, so it’s showing its age, but I’d be happy to stay here again.

Needs shuttle to colonial area market square. Needs staff on site on weekends. Needs a thorough exterior cleaning

Our stay in the Green Wing at the Griffin Hotel on April 26, 2025: - Convenient location in the heart of Colonial Williamsburg - Deluxe king room with sofa bed is quite large, though dated - Shower had not been cleaned. Used toiletries were still on the shelf in the shower. - Sofa cushions were stained - The outside door to the parking lot did not open properly. Required three attemptd and a hard shove to get it to open. FIRE HAZARD. We reported these issues to the front desk. They gave us a $25 credit toward the resort fee, which was inadequate. A follow up call to management yield on offer of $75 towards dining if we made a return visit. The condition of the room and the building is below expectations for a property in this price range.

This is not an actual hotel, it is more like an outbuilding for overflow from the Williamsburg Inn. That said it is clean, convenient, affordable, room has a wonderful balcony, beautiful landscaping, fountains ponds and everything you would like for a wonderful restful time in CW. It’s also extremely close to everything you want to get to like the Kings arms Tavern, etc. No there are no on-site amenities, no food or vending machines. But bottles of water can be delivered from the Inn and every request was met very promptly to our great satisfaction. Would stay there again.