Nice hotel but starting to show its age. Basic food. Probably excellent for families with young kids; not for older crowd

Staff are very friendly, it is family friendly and a lot activities to do. Room was very clean and spacious. Only complaint is the check in process can be quite long and a bit more organized? We arrived a couple of hours early and did the whole check-in with badges and said we had to wait till 2pm for check-in. Came back and had to do the whole line up again where it takes forever for people to do the wrist bands, passports etc. The only difference was they called to see if our room was ready but we already had the key cards. Also, there is a checkin and checkout line up but guests don't really follow the signs so it would be easier if there were just one line and the front desk just serves the next person at the top of the line. But the staff were very friendly.

El hotel es increíble, pero lo que verdaderamente lo hace mucho más increíble, es el personal. Simpatía, educación, eficacia y la manera de hacer de la estancia un momento agradable y único. Volveré seguro, pero con mi familia. Donde te tratan bien….buen rato!!!

The kitchen is not a kitchen. No plates etc

Great holiday and location. It would have been nice for the other restaurants and facilities to be open but it was the beginning of the season.

Wash room locked trap inside and the room key bracelet several times need reset by staff

Walking in was breathtaking. Very clean rooms and staff were really nice. They also did care of their holiday maker by providing shuttle buses from the hotel to the gate which is quite a distance. More entertainment should be provided and not just live music every night. But reat place to be. Will definitely recommend.

Vistades under lågsäsong. Endast en resturang var öppen. Ej uppvärmd pool. Trevlig personal. Trevlig spadel. Maten blev lite enformig efter en vecka men ok. Lite slitet men ok. De har Fåglar i ett atrium mitt i hotellet + fontän som låter så om du vill ha det knäpptyst är detta inte ett hotell för dig. Underbar utsikt.

Room was clean infact the whole hotel was clean. Nice food and service

Hotel in un complesso stupendo, abbiamo soggiornato in una suite con vista mare.L' hotel perfettto per le famiglie è fortemente raccomandato se avete dei figli. Siamo stati per Natale immagino che l'hotel dia il meglio nella stagione estiva. Rimane uno dei migliori hotel del nostro soggiorno in Spagna, unico neo serve una macchina per muoversi.

Gute Verpflegung, sonst alles sehr stark in die Jahre gekommen, alles MUSS extra bezahlt werden, die Lage ob zum Strand, Shoppen etc. einfach alles sehr sehr weit. Nettes Personal, dem auch die Hände gebunden sind.

Warme ontvangst, zeer schone kamer, aardige personeel

Trevlig personal och bra mat. Fina rum.

Reception staff welcoming and also fantastic at check out. Bar and restaurant staff friendly and helpful. Room clean, would benefit from having a washing up sponge and washing up liquid to wash coffee cups, just an idea :-) Every area clean. Loved the waterfall feature in the central lobbies. Food was lovely, everyone is so hard working, well done to all. Thoroughly enjoyed my stay. Really enjoyed

I am really dissapoint

Hotel was dirty, most of the activities were closed as were most of the bars and restaurants. The food was quite bad and drinks terrible. The staff were helpful but we left the hotel after one night and stayed somewhere else. Would never stay here again.

Everything was really good — clean rooms, a beautiful hotel environment, and delicious food.

Goed

Very clean hotel, staff went the extra mile, we had a couple of rainy days and the entertainment team made sure the guests were still entertained. Good selection for eating, very fresh and varied each day. Only negative if it even is one, there’s only one table tennis table and you have to go to reception to get bats and ball with an hour slot, tried on a few occasions but was always just missing out! Would make sense with how popular it is with family’s just to install another couple maybe inside? Over very pleased and will be returning.

Nice staff. Cleanliness