On arrival, there was no one at the reception, there was no communication on how to get the key, there was no one on the supposedly 24hr phone, and I ended up sleeping on a coach in the lobby. no refund so far

Great little hotel and convenient. Free continental breakfast (porridge, apples and chocolate croissants) in the room. Lovely toiletries and comfortable bed

Excellent free parking on site

Good room - clean, smart, welcoming reception, excellent shower Great location Parking on site

Yes

Great easy wi fi, parking good. TVs could be upgraded but thats a quibble

Great hotel, they concentrate on what’s important, the room. It’s large, comfortable and clean. Only minor issue is the TV is old and has only the basic channels but hey if you are watching TV for any long period then you should probably stay at home rather than visit gorgeous Stratford.

Arrived in the evening so the reception was about to close but the receptionist was very friendly and helpful.

Perfect, affordable, lovely location. Spotless hotel, so cosy modern and light. Lovely welcoming host. I couldnt find fault. Comfortable, memorable stay, i would happily stay there again.

Friendly helpful staff, loved the complimentary breakfast

Great place

Lovely spacious room. Comfy bed. Good shower. Staff very helpful and pleasant. Would definitely stay again.

My room was spotless, bed very comfortable and whilst arrival seemed odd the member of staff who greeted me was polite and helpful. They do not provide catering, which is not an issue unless you want a cooked breakfast. There is a breakfast box in the room with fruit, danish pastries and instant porridge pot which not being a breakfast person was fine. Dinner can be obtained at a pub 1 minute walk from the hotel. As a business trip stopover a good place to saty

Very helpful staff

Receptionist was amazing, hotel immaculate and room had everything you could need. Really lovely place to stay

It was a comfortable stay. Thank you!

Plenty of parking, comfortable and clean. Exactly what I needed

Too many spiders and cobwebs

Very clean room great stay

Very good value for money and great location. Easy check in.