Penilaian & Ulasan Keseluruhan Home2 Suites by Hilton Alexandria

The property when in the lobby was great. Interior room not so much. The room had a smell that they were trying to mask with having the room overly cold. Once settled in we turned the temp up a little so that it wasn’t frigid and the smell started to appear. The carpet was sticky. We opted to wear shoes. The bathroom door was broken and kept coming off the bar door track. The shower head was clogged and barely put out any water. This room was good for one night but we will not be returning for future trips. I suggest you go elsewhere!! Not worth the money.

1 checkin was terrible- family was denied access until I came to the hotel to confirm their identity 2. Housekeeping opened our door unannounced a let a stranger in to our room. 3. My daughter and her son got flashed twice by a second floor guest

Great place

Always nice stay

Good staff and breakfast. Room was comfortable but worn and lamp was broken and did not get fixed during my stay

We will return. The property needs updating but we understand it is underway. Nice people.

Great

Only problem was the toilet was old and the fancy valve was just worn out. Betcha a Preventive Maintenance program would have found and replaced it before it died on us at 0330! :-)

Excellent

👍

The room was very nice and easy to get to. Staff was very friendly. Great experience.

The room was comfortable and clean. My only complaint was the “free breakfast”. There was no milk or yogurt, the juice dispensers were empty, and the egg dish was in a back room because the steam table didn’t work. You shouldn’t advertise free breakfast if you aren’t able to provide it.

All good

Love the space

The hotel was very clean,quiet and the guy at the desk was very nice and helpful he greeted me every time I walked by and asked did I need anything

Very comfortable room Very friendly and helpful front desk young man. Decent free breakfast! Quiet location

Great property but our stay was on the first floor nea the stairwell and outdoor entrance. The doors were constantly opened and closed - not a quiet night.

Over all service and layout of hotel was excellent. The room was a little dirty like it wasn’t completely cleaned and was missing comforters.

Family very comfortable

The hotel staff was wonderful and very accommodating.