Excellent service by all staff. It’s serene, calming and very clean.

古き良き宿です

Le onsen est exceptionnel. Le personnel est a l'écoute et disponible. Les chambres sont vraiment grandes. Les repas traditionnels sont très variés, l'attention au détail est partout présente

Traditionelle Unterkunft und traditionelle Küche auf hohem Niveau.

This place was the highlight of our trip. The grounds and place is picturesque and the service amazing. Would love to go back here again

This is an unbelievable traditional ryokan with exquisite Japanese garden and prized Koi swimming around in the entire property. Very unique. Their traditional Japanese breakfast and Kaiseki dinners are second to none. Indoor and outdoor baths are impeccably kep clean and relaxing. The building shows some age but it is kep ultra clean. Isawa is a small town surrounded by mountains near Mount Fuji. Not very touristy.

This is a beautiful Ryokan. It’s the first one I ever stayed at but would definitely be back. Staff is friendly and accommodating, the grounds are beautiful and the amenities top notch. Highly recommend!

宿に到着した時は、思ったより小さいかなと思ったのですが、館内へ入ると大きな庭園が広がり、鯉がたくさんいて、その広さにびっくりしました！夕食も個室でゆっくり楽しめましたし、お風呂の温度も丁度よく、帰るのが惜しいと思う程満足な宿でした！また泊まりに来たいです！

歴史ある温泉ホテル。大浴場は広くて、食事は美味しくて、外国人は少なくて、何も問題なく、満足です。ちょいと料金は高いけど。

Uniek hotel met prachtige tuin en vijvers met vele kleurrijke kois. Enige ervaring wat het eten betreft, in japanse klederdracht en enkel japanse gerechten bij het ontbijt op tafel, geen buffet. Lekkere koffie aan het onthaal is gratis, opgelet wijn is duur, wel lekker Voor een dag tussenstop zeer de moeite waard.

This place is magical - beautiful - peaceful - excellent food - just all around awesome !! The service is extraordinary Kan. And rest of staff exceptional

Fantastic place to stay at, highly recommend. We had meals included and it was great. If you want to experience an Onsen as a foreigner this is a great place to do it at.

Very picturesque and cozy place with both private and public onsen options. Dining experience is unforgettable. Highly recommend to try shiatsu massage.

Say no more!

広大な庭園がきちんとメンテナンスされており大変気持ちよく滞在できました。部屋もリニューアルされ風呂、洗面、トイレ含め使いやすく快適でした。食事もわれわれ初期高齢者には量質丁度良かったです。 気になるところはほとんどありませんが、しいてあげれば床の間に掛け軸や生け花がなく少し間が抜けた感じがしました。 献立表のひとつが違うものでしたがこれはご愛敬。 ありがとうございました。 追伸、8000匹の鯉も屋内外清水で管理され清潔でした。また、外国の従業員の方々も丁寧で経営者の資質の高さを感じました。

庭の整備が整っているし池も非常に綺麗 ご飯も美味しい 布団は自分で敷く感じ

とても素敵な旅館でした。金額も高かったがそれ以上に見合ったものでした。

全般的に大変良かったです。特に食事が美味しかったし、露天風呂の雰囲気も良かったです。

Words cannot do justice to describe how beautiful this location is. We were absolutely stunned when we arrived not only by the beauty of the surrounding area but the building itself. The property is large and has tons of beautiful gardens and ponds to enjoy while you stay. The food is also absolutely delicious and the service was amazing. We really appreciated the staff and their service while we were there. I highly recommend this stay!

The entire experience was phenomenal, the food was incredible, the bath house was so beautiful, the garden was designed so well, and the hospitality was wonderful. All of the staff were so kind. Would rate 10/10 and highly recommend.