The hotel is located in the center of Pompéi, it’s great to visit the city. The staff is wonderful and really takes care of you. A big thanks to Lucia 😌

We booked this last minute after worrying about not getting back to Sorrento following a concert attending at the amphitheatre, which was just a short walk away — a big plus in the heat. On arrival, we were pleasantly surprised to be given an upgrade, and the manager also offered complimentary breakfasts for both of us, which was a thoughtful touch. The room was comfortable and overlooked the main square in front of the cathedral, giving us a real sense of place. The air conditioning was very welcome, especially with temperatures hitting the 30s, and we managed a decent night’s sleep. The location is excellent — close to restaurants, bars, and, of course, the Pompeii Ruins. Breakfast was ok, although a toastie grill might help speed things up a bit in the morning rush. The staff were friendly and the coffee hit the spot. For the price we paid, in the location this was, and for the convenience, this was good value 😊

Staff was super nice and tried to be helpful but our room was small, floor was dirty, beds squeaky and there was no cold water. We couldn’t shower because the water was scalding. I finally washed my hair in the tiny sink. The outlet in the bathroom was sticking out of the wall and the cover for plumbing was off as well so they must have known there was a plumbing issue

Posizione invidiabile, di fronte al Santuario della Beata Vergine. Personale cordiale e preparato. Stanze spaziose e luminose. Ottima la pulizia.

Le bon point pour cette hôtel est sa situation et son personnel. Bâtiment pas entretenu, des trous dans les portes cachés avec des autocollants, un plafond dans la cage d'escalier qui s'effondre, fiantes sur le petit balcon......

Is a beautiful place, antique, comfortable, and the people who’s working there are very professional. I recommend this hotel.

직원들은 친철하고 많이 도와주려고 노력하지만 호텔이 너무 낡아서 불편함을 감수하며 지낼수밖에 없다

Very old structure in every meaning, we were there during November and We had many mosquitos in the room, we couldn’t sleep at all.

Property was infested with mosquitoes. There were over 20 in the room. Woke up with multiple bug bites and staff showed no consideration. When we informed the staff, they were fully aware of a bug problem but stated they cannot do anything. There was no soap in the washrooms and no WIFI as respresented. In response we were moved to a different room that had dangerous electrical circuitry. When I plugged in the phone the cable sparked and I felt seriously endangered. All lights went out. Staff had complete disregard or care for the serious safety issue. Owner denied any issues. Avoid staying here at all costs.

Great option to stay in Pompei. The hotel is clean, in a centre of Pompeii, the ruins, the train station and the Santuario are walkable. The breakfast is good. The front desk personnel are very kindly, they always helped us with any requirement. The only bad thing is that there is not WiFi in the rooms, just in the lobby.

Hotel Santuario Pompei was wonderful. Centrally located, and very charming. The staff and reception were incredible and deeply hospitable, it almost felt like I was in a family home. I would recommend staying here!

Excellent, efficient check in, clean apartment, friendly staff.

I had a great stay at Hotel Santuario. The staff was incredibly kind and helpful, as well as knowledgable about great places to go in Pompei and Napoli. The location was perfect, right in the center of Pompei within walking distance to everything. I would definitely stay here again!

Nice place everyone very helpful

Hotel santuario is a little rundown! and it's a shame because its in a great base location if visiting pompeii and Herculaneum. P0

The hotel needs updating no doubt. Staff was very nice and helpful Great view on the church No internet !!!!!!!!! No glass / cup in room No place to put soap etc Very basic

Overall it was good for 50 eur per night, but the wifi didn’t work and the quality of the building is bad

A lovely traditional Italian hotel. The staff were lovely, friendly and very helpful. Our room and the hotel were immaculately clean. Okay, so there was no wifi reception in the room, but so what? The wifi reception in the public reception area was very good. The hotel is central to everything and a few hundred yards from the ruins of Pompeii. I would definitely stay here again. x

The staff were all very welcoming and accommodating. I had an issue with the timing of my morning flight, but the front desk aptly helped me. The rooms are up to date, and the air conditioning is lovely! Thank you for the wonderful stay and hospitality.

The hotel is situated near to everything. The room was clean. The staff was very friendly.