The property design is truly beautiful but some maintenance issues are of concern. Many tiles in the pool are missing or broken,
several lanterns in the courtyard tree are burned out, and we had a leak in our bathroom sink. There was also no soap in one of the shower dispensers. When we told the front desk about it thwy said they would swnd someone to check on it but it was never addressed.
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monica
10.0
/10
Diulas 14 minggu yang lalu
Expedia Group verified review
Thank for help me; my sister has great day.
RAFAEL
Rekreasi dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu
Expedia Group verified review
Todo bien
Jean Francois
Perniagaan dan Rekreasi Percutian Keluarga
10.0
/10
Diulas 15 minggu yang lalu
Expedia Group verified review
Very nice property, well located, walking distance from old city center . Nice area
Tufik
10.0
/10
Diulas 15 minggu yang lalu
Expedia Group verified review
Solo el tema del estacionamiento
Huseyin
10.0
/10
Diulas 15 minggu yang lalu
Hotels.com verified review
Amazingly beautiful property. The people are very nice and kind.
Personally, I had two issues:
When we went for breakfast; we were informed that it was brunch only for around MXN$ 400 per person. On a Thursday. No smoking even outdoors far from the rooms...
The hotel needs to put forward more transparency about rules and regulations.
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HUEMAC
Rekreasi
10.0
/10
Diulas 15 minggu yang lalu
Expedia Group verified review
Good
William
Rekreasi Percutian Keluarga
6.0
/10
Diulas 15 minggu yang lalu
Expedia Group verified review
Like the location. The owners have spent a great deal of money on the areas surrounding the rooms, but the bathrooms have been neglected. The lavatory in our room could not be used without washing down the counter and floor. The sinks are far too small and the faucet too large and oddly hangs over most of the sink. Hot water and water pressure were poor.
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Ana
Perjalanan Perniagaan
10.0
/10
Diulas 16 minggu yang lalu
Expedia Group verified review
Very nice hotel
Miguel
2.0
/10
Diulas 16 minggu yang lalu
Expedia Group verified review
Me cobraron mas de lo que decia expedia y habia cucarachas en la habitacion
Verified traveler
Rakan dan Keluarga
10.0
/10
Diulas 16 minggu yang lalu
Hotels.com verified review
Great service,Family friendly, clean, comfortable and would recommend to family.
Richard
Rekreasi
10.0
/10
Diulas 16 minggu yang lalu
Expedia Group verified review
Rooms had A/C which is necessary for me to sleep well in the heat (though it did cool down at night). Great shower. Great staff--kind & helpful. Awesome Sunday brunch too!
Allan
10.0
/10
Diulas 16 minggu yang lalu
Expedia Group verified review
Gran ubicación, bien limpio y decorado
LUIS IGNACIO
Rekreasi dengan Pasangan
10.0
/10
Diulas 17 minggu yang lalu
Expedia Group verified review
Excelente ya que puedes caminar y visitar muchos lugares en cortas distancias
Daniel
10.0
/10
Diulas 17 minggu yang lalu
Hotels.com verified review
Todo muy bien, muy buena experiencia y calidad en el lugar
Maurilio
Perniagaan dan Rekreasi Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu
Expedia Group verified review
Esta muy bien en todo general, amabilidad, limpieza, ubicación, restaurante, y que tienen todos los servicios
Luis
Rekreasi dengan Pasangan
10.0
/10
Diulas 18 minggu yang lalu
Expedia Group verified review
It was absolutely beautiful, confortable and fresh. I loved the library and the swimming pool.
There is not an included valet parking so you would need to be lucky to find a spot in the block or pay for a parking lot 1 block away (there is a discount for Hotel guests)
graham
10.0
/10
Diulas 18 minggu yang lalu
Expedia Group verified review
The details and architecture of this hotel are spectacular. The rooms are large lean and well appointed
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia