Quite clean friendly staff

The staff very nicely provided a quiet room for us! They were all pleasant & helpful.

Staff was very polite and helpful. Rooms are dated (need an actual key for your room) but beds were comfy, room and bathroom were clean what more could you ask for :) We came in on a Sunday so the pub was closed but the receptionist recommended The Pony just a block over which was really nice. It is steps away from a Great little Deli, Supermarket and a Train station coffee shop. Air conditioning in the room was great!

I’m rating the hotel one star because there was no fire alarm in our room (31). The fire alarm holder was present but empty. Otherwise the hotel was fine, clean but fixtures were kind of old. Desk staff was nice

good

Very nice accommodations for the price. very quaint

Honestly, just don’t. No idea how they have such a high rating. What they don’t say when you book the basic room is that it’s above a VERY noisy pub with live bands. Basically misadvertising as they email you before your stay to tell you that there may be noise until after 12. Again, another lie “may be…12…”. I got there and the music was so loud through the wall at reception that it was difficult to talk to the staff member. She then told me they would be playing until 2am and my only other option was to pay more for an upgrade a quiet room. She then answered a call and had the same conversation with other guests…so it’s something they do all the time. The room itself was about as basic as you can get - old, lumpy bed, poor bedding. So I paid $240 Canadian plus a $30 upgrade fee for a room that was worse than the $120 room I’d stayed in the night before elsewhere.

clean room, air-con works well, location is good

For most of the day there is no one at the front desk. You have to call on a phone left on the desk. Amenities in the room are small and minimal. Interior looks and feels dated. I will not return to this hotel. Not the level that I expected for a hotel (compared to a motel).

Booked and paid for the room in advance. The cost was $260.00. When we arrived to check in, I was informed that there was a live band playing in the bar and our room was directly above the bar. I was told to expect very loud music until roughly 2:30am. However, for an extra $30.00 we could be moved to a quiet room away from the bar. Ah yes, the ole bait and switch. $260.00 dollars in an old mediocre hotel is a steep enough price to pay but to tack on an extra 10% or so upon arrival is pretty disgusting.

Rooms are small and if you are traveling with family you need to check in early if you are planning your stay on weekends since some rooms are above the pub and you might get a room above pub and room doesnt have microwave as well. Also it doesn't have the facility of water dispenser. The rooms are too small for the price

Clean room Friendly staff

I am happy with the experience with the hotel especially when staff shows me the very valuable information and help me book the day pass for the next day! The facility is not in its ideal condition which leave travelers a little confused to realize that no coffee machine inside the room and have to go downstairs to take some warm water

Great staff, clean place.

No issues. Clean room. Great bakery across the street. Sheets not long enough.

It was okay, clean, no coffee machine in the rooms .

Clean rooms and friendly staff.

Everything is good

The room is a little small

Clean and tidy. Staff was very nice. Well maintained. Great location and view. Would gladly stay here again