Everything was perfect except having to hunt down staff when we wanted to check out. No one was at reception, no one answered the guesthouse phone when we tried to get someones attention. About 15minutes later we were able to find one of the staff members at the amenities/laundry room. We would recommend the guesthouse but service with regards to having someone at reception needs to be addressed

I wasn’t allowed to check in. Even though my booking was paid for and secured.