Penilaian & Ulasan Keseluruhan Thambili Island at Stubbs - Hostel

I showed up and they told me I hadn’t booked. I showed them my hotels.com confirmation email and receipt. They said they never received the payment even though I had the receipt. They then made me pay for a full room which ended up costing more than what the room I booked online was. I also had bed bugs bite my legs during the stay.

Très bien je le conseille à tous le monde Personnels très serviable Sont là pour répondre à nos questions pour la suite de notre séjour Souriant

We booked a room in Thambili Island because of good reviews. Sadly, we were completely disapointed, since in our room there was an intensive smell of mold (maybe because the room had no window and a not-working A/C). The room was far away from that on the online pictures. We were shown another room with similar conditions - not so bad as the first one - but enough to let us search another accomodation in Colombo.

la stanza era maleodorante di muffa, il letto troppo molle, i servizi igienici in condizioni non integre, per non parlare poi della morbosa e maniacale intenzione di controllare chiunque entrasse o uscisse dalla mia stanza, esigendo sempre documenti da fotocopiare e, totalmente irritante e non professionale, chiedere il perché della visita e ancor peggio commentare su chi fosse entrato precedentemente: una situazione veramente surreale e imbarazzante. inoltre, la stanza era situata esattamente all'ingresso della struttura con reception di fronte, la zona living su un lato e un patio dall'altro in cui si stanno svolgendo opere di ristrutturazione: il fastidio sonoro era dunque notevole. stavo quasi dimenticando di aggiungere che di notte sono rimasto anche chiuso fuori per dei minuti: nessuno mi aveva avvisato della chiusura notturna e dopo un po' di campanello e bussate un addetto è finalmente uscito facendomi anche sentire in colpa e chiedendomi invadentemente dove fossi andato. sconsiglio vivamente a chiunque di soggiornare qui.

DO NOT STAY HERE. First of all there is construction-constant loud banging and sawing starting at 8 AM. The bigger problem is the dishonest staff though. I booked the room rate for breakfast and asked for breakfast. They said it wasn't included in my room rate. I showed them on the hotels.com site that it was. They said unless hotels.com would call them they would not give me breakfast. So I wasted my time having hotels.com call them. Hotels.com did call to verify that yes my rate includes breakfast. They still refused to give it to me and said just "we don't do that." Yeah this place is cheap and could be fine otherwise, but in 50+ countries I've never had a hotel or a hostel just be flat out jerks that way.