Door key was not working. Front desk personnel was rude. Bedsheet were dirty.
Mark
2.0
/10
Diulas 348 minggu yang lalu
Expedia Group verified review
Terrible experience! Room was really bad, unclean and definitely not safe if you have a child. Upon informing front desk, they said will send house keeping and maintenance which never showed up. Would recommend staying away form this hotel.
Verified traveler
2.0
/10
Diulas 371 minggu yang lalu
Expedia Group verified review
Entirely misrepresented online. Rooms and building are filthy and in disrepair. Hotel staff are inept and unresponsive. NOT to Western standards as the price point would indicate. Absolutely DO NOT stay here.
Ermona
10.0
/10
Diulas 396 minggu yang lalu
Expedia Group verified review
The hotel staff were unfailingly gracious and helpful throughout our stay. Thet treated our 2 boys ages 6 & 9 like family. We also had excellent food and room service was quick and efficient. We had a wonderful stay and would come again.
Nicholas
10.0
/10
Diulas 399 minggu yang lalu
Hotels.com verified review
Accommodations were great, location was key and the breakfast was delicious. Friendly and attentive staff. Would stay again.
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia