Muy buen hotel

Too many Germans in the hotel and in the surrounding area. It was simply terrible. I don’t understand how a five-star hotel can exist in such an environment, full of the worst kind of German tourists. The hotel itself was in a good location and the service was fine, but it felt more like a four-star all-inclusive no charm, just loud partying German vacationers.

Very clean and the staff is very friendly. The rooms are amazing and the location is a short walk from the beach (5 mints)

Excelente

The room is so clean and the stuff are very helpful and friendly.

The only thing we did not like is that the key for main gate opening would never work.

Heerlijke accommodatie, prachtige kamers en service. Star class is heerlijk. All inclusive niet persé nodig. Service op de rooftop top. Bij starclass toegankelijk. Alleen jammer dat het bad maar 30 cm diep is. En er lagen geen ligstoelen in het water. Geen last van Megapark, zelfs niet in hoogseizoen. Hierdoor ook wel weer n gezellige buurt.

The staff were exceptionally friendly and helpful. The rooms were spacious, spotless, and very comfortable. Overall, an outstanding hotel experience

The property is well maintained clean and the staff was incredibly kind and helpful. Me and my wife had a great time at the hotel.

First, I want to say that the staff here is amazing and does everything that they can within their control to make your stay as exceptional as possible. I have two main issues with this property. One, the pool is pretty subpar for a resort or a property at this level. Pretty small and not visually very appealing. Second, is the fact that when you leave the room, all electricity is automatically turned off. This includes AC. I cannot express to you how hot it would get in that room throughout the day. In general, I am aware that AC in Europe is not Equivalent to that in the United States, however, when you are paying $800 plus per night and you are not able to sleep for four days because of the heat in the room, it is unacceptable. The power turns off because sensors detect that someone is not in the room. I literally begged the front desk to turn the sensors off because the room would heat up throughout the day and would basically never cool down overnight. They said that was impossible because they are more concerned about their Footprint on the environment. Frankly, when I am paying this amount, I really don’t care about that. I care about comfort and more importantly, getting sleep. We ended up buying fans that we tried to keep running all day to keep the air circulating, but the electricity being automatically turned off, would also turn off the fans. Because of this, I will never stay at an a beer store property again and I definitely don’t recommend it

Tolle Lage des Hotel, freundliches Personal, vielseitige Tages-und Abendveranstaltungen wie Aqua Gym oder Piano Abend. Reichhaltige Frühstücksauswahl und super moderne Dachterrasse mit Restaurant

Estava com 4 quartos reservados , foi pedido quarto com cama de casal e foi improvisado junção de 2 camas de solteiro péssimo , a pia fica dentro do quarto e do lado da cabeceira da cama uma lata de lixo , Piscina só abre 10 hs da manhã até 19 hs . Hotel pouco flexível fomos pedir late check out não era possível !!!!! Sem condições não é hotel q voltaria

Alles top !

This is a lovely hotel—spotlessly clean with really lovely staff who were always friendly and helpful. However, the lack of air-conditioning definitely affected our stay. Despite the heat outside, we often had to sit outdoors to enjoy a drink because the bar area inside was even hotter. It was disappointing not to be able to relax indoors, especially in the evenings. Such a shame, as everything else about the hotel was excellent.

Amazing hotel. The restaurant on the rooftop is a must visit as is the spa. There are some lovely restaurants outside of the hotel but be warned it’s very lively and full mostly of groups of young Germans

Ein wunderbares Hotel mit einem umwerfenden Service von Beginn bis zum Ende deines Aufenthalts. Der Rooftop ist einmalig. Allerdings ist dieser nur mit dem Star Prestige Paket verfügbar. Wir können das Hotel voll und ganz empfehlen.

Das Essen war gut, jedoch oft lauwarm oder vereinzelt kalt. Lag am Buffet Betrieb und an den Wärmeplatten. Hotel schön, mehrheitlich ruhig. vereinzelt waren Partygäste hörbar (Ballermann) wenn das Fenster geöffnet war. Pool & Jacuzzi zu kalt (18°). cool - Fahrradmiete, Parkplatz. Angenehme Düfte im Hotel. Jederzeit sehr gerne wieder.

Super Hotel, aufmerksames und zuvorkommendes Personal. Hat alles gepasst, gerne wieder :)

We loved our short stay at this hotel and from the moment we arrived we couldn’t have been looked after any better. Everything was spotless and even though we had a standard room it was perfect for the time we stayed. The staff ( especially Marko on reception ) were superb. We were also fortunate to dine in the roof top teppanyaki restaurant which was a nice treat. The only one thing I could complain about is spending our day at the pool, spending money on food and drink and when we left our loungers to dine at the poolside restaurant our towels were removed from our loungers. Luckily when we returned there were spare beds available, if there hadn’t been we wouldn’t have been happy about this. You have to return your towels to get your towel card back so why the pool guy thought we had left we don’t know. This definitely needs managing better !

Sehr schön. Gutes Essen, nettes Personal.