Very welcoming reception staff. The room was very comfortable and clean. Staff in restaurant at breakfast time were friendly and helpful. Management should be very proud of their staff.

We have just spent 2 nights at The Clarendon Hotel. It was lovely. The rooms are clean and decent. Breakfast is great-lots of choice. But it's the staff that made it for me. Everyone was so friendly and helpful and we were even able to leave the car in the car park,after we checked out,so we could spend more time in the local area. A wonderful experience in all 😁.

Good size room, helpful staff. Breakfast could have been a lot better.

The room is ok and their is'nt much breakfast options, but the food taste great though.

Enjoyed our stay. Staff were very friendly and helpful. Nice breakfast. Would stay again.

Building is old old old. Staff is friendly.

Staff very helpful. Breakfast excellent. Much more interesting than a chain hotel. Highly recommend!

The room was clean and comfortable the staff were courteous and helpful. Great location

No hot shower and shower head kept falling off. The receptionist was unhelpful and asked if I’d like to speak to the duty manager. I replied that I would and after waiting for some time was then told the duty manager was on a break. The receptionist then said that she’d get him to contact me. I am still waiting.

Great location for accessing the O2. A simple bus ride and your there!

Room was clean enough and a decent size with a nice view over the heath. The bathroom was tiny though and didn’t have any space to put your wash bag or hang clothes so just a bit inconvenient. Staff were great and breakfast was fine and plentiful. Hotel is looking a bit tired and could do with an update but all in all, considering the reasonable cost, I think this is a decent option when staying in this part of London

Decor

Lovely staff on reception when we arrived. The room was clean but very outdated. W

Atmosphere, location and customer service

Cleanliness of the room, staff helpful with room issues. Very good breakfast with friendly staff

Great location and customer service! Always very professional.

Great location

We have stayed here a few times now and love it. The staff are so friendly and helpful. The rooms are lovely and clean. The breakfast really sets you up for the day with the huge choice and lovely food. The staff work hard at keeping all the choices fully stocked. The connections into London are good. Well worth a visit.

Comfortable bed and soft linen sheets. Friendly and pleasant staff.

The staff at the Clarendon Hotel were all lovely and welcoming. The breakfast was delicious with good quality food. My room had a lovely view facing the green / heath, was spacious with a very comfortable bed and pillows, but unfortunately was very cold when I arrived at 2pm and was not particularly warm overnight, even though the radiator had been turned up to MAX. It was unfortunate that the temperatures were sub-zero outside and the windows were single glazed (possibly due to the hotel building being listed?). Hence 4 stars rather than 5.