El hotel es maravilloso: cómodo, bien ubicado y con todas las amenidades necesarias para una estancia realmente confortable. Sin embargo, lo que verdaderamente marca la diferencia es el equipo de recepción, siempre amable, atento y dispuesto a ayudar, además de ofrecer excelentes recomendaciones para descubrir Sevilla. Sin duda, volveré con mucho gusto.

All of the above specially the staff

We had a great stay at Hotel Mercer. The hotel is centrally located- a few minutes walk to the cathedral. The hotel is spotless and the rooms were comfortable. Breakfast was excellent. The staff were so friendly and helpful- they booked restaurants and tickets, and gave great advice to ensure we got the most out of our trip to Seville. Lucy especially was so welcoming and kind. Thank you all.

The staff was very professional and helpful. The room was beautiful with luxurious bed linens.

Exceptional Es un Hotel q te brinda una experiencia genuina en todos los sentidos, la propiedad es hermosa, la habitación amplia, fresca y llena de luz, el personal es extremadamente amable, servicial y muy atentos en todo momento, mis felicitaciones para todo el equipo desde recepción, mucamas, cocina, absolutamente todos tienen muy claro lo que es un servicio de calidad. Sin duda los extrañaré! Y prometo regresar!

The room was spacious, very clean, sound proof, the pillows and linens were excellent, top quality, breakfas was very good, very quiet and ver refined hotel in the centre of Seville.

Excellent service and hospitality.

Staff was amazing. The facility was clean and very functional.

So good!

We loved our stay here. The entire hotel is beautifully decorated, the room was spacious and comfortable, every detail was thought through. We especially appreciate the very kind and helpful staff. The restaurant and bar are also very worth visiting, especially for breakfast. If we are ever in Seville again, this is where we will stay. Thank you for everything!

This hotel was incredible. The front desk team made us feel right at home. Pablo the concierge is also amazing! He booked all of our lunch and dinner reservations and picked the most spectacular places. The rooftop pool is great after a hot day of walking around, and the rooms are comfortable. Highly recommend!

All round exceptional service, property and location!

The personalized and attentive, yet not overbearing, hospitality of this hotel made our stay here special. The rooms were lovely, the bathroom was spacious and clean. The design of the hotel was great, having multiple places to sit both on each floor and the lobby, and enjoy natural sunlight coming through while waiting for the rest of our group. The bar area and the restaurant each had multiples rooms / areas which adds to the privacy and ambience. We would definitely stay here again.

Amazing place to stay!!!!

Beautiful hotel in great location. Excellent service.

Perfect stay, class and clean high end hotel. Service is supurb

Great place and staff

Le service était vraiment exceptionnel. Mention spéciale à Diana au Check in et au Barman qui nous ont fait passé un très bon moment. Très bon restaurant et bons cocktails. À noter par contre : chambre très peu lumineuse, elle donne sur un autre mur. Le parquet de la salle de bain gondoler. Quelques traces sur le mur qui partirait pourtant facilement avec une éponge magique. Poignet de la douche cassé ou presque Problème aussi avec la poignet des toilettes Sinon à part ça très sympa.

Very attentive staff. Great service at breakfast (thank you Gerardo!) and at bar.

Equipo muy servicial y eficiente. Algunos servicios no estaban disponibles. Buena experiencia y gran ubicación