They didnt honor my reservation

Llegando al hotel me cobraron 350 de impuestos de no sé qué cosa. Yo les dije que ya estaba todo cubierto pero me dijo la persona de recepción que si no se los pagaba me los iba a cargar a mi tarjeta

Está céntrica

El Studio está en muy buenas condiciones, y la atención por parte de la recepción siempre es muy buena, Axel y Sergio me ayudaron en todo muchas gracias

Loved that it’s close to everything and staff was very helpful and attentive.

We had a bit of trouble with bathroom handle coming off unable to get out called property manager regarding sent someone to take a look he so call fixed my daugther went in to use bathroom and once again it came off other than that it was a cute place to stay

Adoramos a hospedagem. Fica a 1 Km do terminal ADO e da praia e também a 1 km do Chedraui que é de onde saem os Colectivos para Tulum e Cancun. Ao lado tem um mercado Walmart e restaurantes. O quarto é excelente, tudo funciona, ótimo chuveiro, cama confortável e ar condicionado. Na cozinha dá para fazer café da manhã e lanches rápidos. Os funcionários são atenciosos e a comunicação foi ótima. Na rua do hotel também dá para pegar Colectivos que se movimentam dentro de Playa del Carmen. Com certeza voltaríamos a ficar aqui

The people at the hotel are amazing. They go out of their way to make your stay comfortable

This little studio was perfect for my daughter and I. Close to everything. Right beside a fabulous local taco place, across the street from Walmart for groceries, short walk to the beach and Quinta Avenida. Amenities could have been a better, there was a bit of a language barrier with the host, I asked for face cloths and was given hand towels, ended up buying some at Walmart. Not much for cooking utensils & pans, but made do. Our room was facing the street which was a little loud at night, but to me that was part of the local experience. Live music from the restaurant next door. This place was a great location and had everything we needed, and was reasonably priced too. Nothing fancy but I would definitely stay here again.

Excellent staff.

Nothing fancy here, but the rooms are clean and well-attended. Perfect for a solo traveler like myself. Would definitely book again

Excelente volveríamos

Room was decent for a family. The only thing missing was a pool and other accommodations. Overall, hospitality was good.

Instalaciones cómodas, limpias y muy bien ubicado. Excelente atención de parte de Karina en el área de recepción. Disfrutamos mucho la estancia y esperamos volver.

Buen lugar para hospedaje

Todo bien, solo que mucho mosquito dentro del baño.

We enjoyed our stay! It was a family ladies trip with my twin daughter’s birthday. The room was great it had a bunk bed for twins and king bed for me. It had a full kitchen that was well stocked and enough room for my husband and sons to visit for a few hours to bring gifts. Monica was great with customer service. She was very kind and accommodating. Great location! We went to the Columbian restaurant across the street. Walmart is kitty corner. A karaoke bar is 1 block away and on the weekend there is an outdoor market with live performances 2 blocks away. The beach is 4 or 5 blocks a way. Great shopping and restaurants near by

Pro's: 1) Staff are VERY friendly 2) Rooms are clean (and recleaned regularly) 3) A block from Walmart 4) Fairly short walk to 5th Ave. (Tourist street) 5) Budget friendly 6) Kitchen area makes it super easy to make a quick breakfast/lunch and eat with family. Con's: 1) Lobby could use a coat of paint / lighting. (Semi dark entry area, paint peeling on walls - To clarify this is ONLY the lobby, rooms are great). 2) Not very handicap accessible. (More so putting this here as a heads-up if anyone needs). 3) Bathrooms have a small (close to ceiling) window facing into the hallway of the building (for ventilation).

Muy buen servicio buena atención estancia ageadable

Thank you!!! And will stay again