Great spot

Exquisite small boutique hotel. Outstanding service, beautiful rooms and grounds, wonderful food. The beach itself was also perfect. It’s located south of the noisy nightlife section of SoTu and across the street from Nu - an incredible Michelin restaurant. Highly recommend!

This was a very relaxing stay! The staff were fantastic! The only thing I could say is i think there should be a coffee maker and a tv for at night

Excellent service and location. Love the fact it's a small resort with just a few rooms so very private plus adults only. The only negative was the private dinner for what I expected and what was given was way overpriced.

Our stay here was wonderful. The food was so good. The service was amazing, especially Paula and Isabel. They answered our many questions, took care to make sure we had food when we were out early in the morning and gave us great reccomendations. This place is so beautiful.I would highly recommend it

Staff were exceptional

This place is so nice. The rooms were perfect, with tropical feel, the food was great and the staff were always there to assist with a smile.

I didn't get a welcome drink and the shampoo and conditioner were not the greatest quality. However, the hotel grounds were absolutely beautiful. The room was lovely and very clean. The staff were very welcoming and eager to assist.

Amazing boutique property, lovely beach location. Restaurant onsite has great food. All the staff from the bellboys,valets, waiters were incredible, super friendly and helpful and would remember all our names. Isabel on the front desk was great with us and made us feel at home.

Amazing property and wonderful service from all the staff definitely recommend this property!

Es la mejor experiencia que he tenido en un viaje!!

My stay at Encantada Tulum was more than excellent. The room was clean and comfortable, the soaps/shampoo smelled amazing! And the food/beach amenities were perfect. Would highly recommend, especially if someone is looking for a peaceful vacation.

The service at Encantada was excellent. We had an amazing time and I would definately recommend this hotel. Food was great, very easy to walk to get dining options. Transportation was a bit pricey and drinks. But excellent service

O

Amazing property and staff

Nice and Quiet

From check in, to the friendly and helpful staff & concierges that always go above and beyond. I can’t recommend this beautiful property enough! It’s an 8 room property and private beach. The rooms have their own hammock outside (which I stayed in for hours), and the decor is serene and conducive to an amazing experience. I can’t wait to return and bring all my girl friends!

Um lugar que você fica com pé na área.

Exceptional staff and grounds. Perfect for couples to spend quality time.

The hotel is beautiful and the staff are fantastic- attentive and well-informed. Brilliant stay.