Hôtel Splendide Royal Paris - Relais & Châteaux

Terokai Hôtel Splendide Royal Paris - Relais & Châteaux
9.6
Cemerlang
Daripada 265 ulasan
Kebersihan

10.0

Keselesaan Bilik

9.8

Perkhidmatan dan Kemudahan

9.8

Ulasan Pelancong Hôtel Splendide Royal Paris - Relais & Châteaux

Bilangan ulasan setiap halaman
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40
Ulasan teratas
Meredith
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Let me start this review by saying I truly can't speak to the hotel's atmosphere because we never made it there. This review is really more about how the staff handled our situation. Our flight to Paris was canceled due to mechanical issues and we were stranded because they couldn't rebook us on another flight until the following evening. We alerted the hotel of this as soon as we were aware of it and asked about a potential refund or partial credit toward a future stay since it looked like we would not be able to make it in time for our stay. They refused. We then did some thinking and thought "Hey, we might get to Paris in time to check in for an hour or so and at least get a shower in the room we had already paid for" because by that point we had been in airports and on planes for over 24 hours so I messaged the front desk to ask if that would be possible and also if they could provide a late check out. They refused. I was told that they were oversold for the next night and that entry to the room wouldn't be possible even if we got there before the check out time of 12 p.m. Meanwhile, I checked and they had rooms of the same type still available for purchase on expedia so I know that wasn't true. Their staff simply didn't care at all about what we had been through/were still going through. It may be a wonderful hotel but we will never know because we will NEVER stay here. Shame on you Hotel Splendide this is not the service of a relais and chateaux hotel. Buyer Beware.
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Sônia
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

Hotel perfeito. Café perfeito. Quarto perfeito. Atendimento perfeito. E localização excelente
john
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Breakfast in the room every morning was superb.
JONATHAN
icon-
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Curated luxury It’s small so if you want big hotel lots of amenities not for you but for timeless charm and luxury amazing
Irina
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Breakfast was included with our stay . You can call them and ask to deliver to your room, if you want to eat without any delay and promptly. The hotel is very private, comfortable and easy to find . The Italian restaurant downstairs ( Tosca) offers a short menu with endless pairing options; the sommelier is going to help make the right choice. Since it’s a micheline star restaurant, people give yourself enough time for a lengthy dinner accompanied by tasty Italian dishes and delicious wines .
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Theresa
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Wonderful hotel.
Michael
icon-Percutian Keluarga
Percutian Keluarga
6.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

Breakfast and Staff
Francisco
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 33 minggu yang lalu

Hotels.com verified review

Excepcional
Marc
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Excellent hotel. Wonderful stay. Located on a quiet side street yet close to everything. Will make it my go to hotel in Paris.
natasha Jai
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
2.0
/10
Diulas 44 minggu yang lalu

Expedia Group verified review

False advertising. Room rate said iit included up to 4 people and then they bait and switched and up charged over 150 euro per day. Alejandro what’s the best part of the stay at the hotel. He was professional kind, helpful. The other women lied, not helpful, discourteous, and rude.
Marcelo
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 47 minggu yang lalu

Hotels.com verified review

The hotel is beautiful, with outstanding rooms and bathrooms, tasteful décor, and a pleasant location. However, the service quality brings the overall experience closer to a three-star stay than what you would expect from a Relais & Châteaux property in the heart of Paris. Given the hotel’s very high price point and its intimate size — only 12 rooms — I expected a far more attentive and polished level of service. Regarding location, the issue is not the neighborhood itself but the lack of clear information and support. Before arriving, I asked about parking options. I was told there were nearby alternatives, but no one mentioned that the parking spots directly in front of the hotel were available for guests. I only learned this after struggling to park on a quiet Tuesday night and asking the staff directly. Breakfast was another disappointment. At a hotel of this category, you expect an exceptional experience. On our first morning, service at the restaurant was slow and disorganized. Although breakfast is à la carte, it took 15 minutes just to receive a glass of orange juice. The food was only average — the bread even tasted stale — and the overall service felt surprisingly sluggish. For the next three days, we opted for in-room breakfast, which is complimentary and a welcome perk. Still, the orders arrived incomplete, and on one occasion breakfast was 20 minutes late, requiring me to call reception to check on it. The hotel itself offers little beyond the rooms and the
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Peter
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

Disappointed that they used tap water instead of bottled water in the room. Could have paid a bit more attention to cleaning.
Michel
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

The staff was amazing
Bjorn Tore
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 49 minggu yang lalu

Hotels.com verified review

Nice location, good sercive
Hua
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 56 minggu yang lalu

Expedia Group verified review

The bathroom shower water pressure was a bit week. Hope it can be improved
Laurie
icon-Perniagaan dan Rekreasi dengan Pasangan
Perniagaan dan Rekreasi dengan Pasangan
10.0
/10
Diulas 57 minggu yang lalu

Expedia Group verified review

Hotel Splendide Royal Paris is a wonderful experience from start to finish. Beautiful clean quiet room, proximity to restaurants and Champs- Elysees area (7 minute walk), staff that goes above and beyond every day. We felt like we were royalty with royal chambers!! Thank you so much to the kind and amazing staff. Don't hesitate to book this part of Paris....such a find!!!
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SUSAN
10.0
/10
Diulas 60 minggu yang lalu

Expedia Group verified review

Boutique hotel…clean…convenient located to Champs de Elysee. Our room air conditioning was not very strong. They put a Dyson fan in our room for more air. Room was large and beautiful.
Jason
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 61 minggu yang lalu

Expedia Group verified review

Great location, huge rooms and very comfortable. Very small hotel though so dont expect a 5 star type lobby or entry area.
Mary Lu
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 62 minggu yang lalu

Hotels.com verified review

Loved loved loved this hotel. Perfect location. Beautiful suite. Wonderful staff. Highly recommended
Werner
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 63 minggu yang lalu

Expedia Group verified review

Hervorragende Unterkunft, sehr ruhig aber auch wenig Zimmer, ca. 12 Suiten! 5 Sterne bzgl Einrichtung, jedoch kein Pool! Restaurant war im August geschlossen!
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