Unfortunately the staff cannot speak english but i can see that the staff tried they best to do as much as possible to help you with anything. With all the effort spend: i would say that this is minot comparing to the peaceful experience that you get (taking a very hot bath, experience very local dinner and breakfast prepared by hotel staff).
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia