Arrived and people were friendly and helpful but information on what was provide and available was poor to misleading
A fee was charged for having a dog with us yet nothing was provided no cushion to sleep on no tray for her business
Then we were told if we wanted a bath towel additional charge of 100 Yen
Facilities like the microwave was available but could not even make scramble eggs in.
Toilet barely worked and we had to add additional water to flush
Bed was very hard and many bugs found the overall cleanliness was poor
On the upside the breakfast was substantial enough to last well into the day
Sorry One Star