古い建物をリノベーションした感が強く温かみ高級感は全く感じない。もう少しリノベーションに工夫があればいいが、

SPA 很舒適，客房很整潔乾淨

アレルギーの事前対応で安心して食事ができました

Clean and beautiful room with in room onsen. Amazing and loved it

Very nice room with the view of Mount Fuji

The hôtel is in the middle of the Izu Island and allows to start some visits on both sides . It is essential to have a car - the restaurants are available within 10 min drive . The breakfast is good but a lot of people - expect some waiting - Hotel works together with the La Forêt hotel and sharing some facilities ( ie. The pool on the Marriott side ) . The also organize massages in the hotel room - very good

スタッフが明るく、親切。よく教育がされてるという印象。

Reasonnable Price for the surroundings in august.

Store rom og god service, men der var tydelig sopp i dusjen på rommet vårt. Man lukker døra til dusjen tett, og da er man avhengig av en god avtrekksvifte, noe som ikke fungerte hos oss. Middagen sto ikke i stil til prisen i det hele tatt og det var generelt dyrt der. Vi spiste frokost i landsbygden utenfor. Alt i alt ville vi nok valgt et annet hotell neste gang, da prisen var for høy i forhold til opplevelsen.

床单很脏 不知道是不是长时间没人住了 泡温泉的地方也没有一个工作人员做指引 环境景色还不错 但是周边没什么吃的 比较偏

The food options were just ok for buffet and very over priced. The private onsen was lovely. Unfortunately the kids pool was very loud in the evening so it made it hard to enjoy. Also was suprised that there really was no view of Mount Fuji which had been advertised.

Excellent costumer service. And great breakfast buffet.

Western style hotel up in the mountains of Izu. Isolated and peaceful. Pricey. Pros: - spectacular view of Mr Fuji from certain rooms - deluxe rooms with private outdoor onsen bath - kid/baby friendly - pet friendly rooms available Cons - very limited dining options - the one restaurant at the hotel closes at 9pm (ie no late night room service) - no vending machines on-site, nearest convenience store is 15 min drive away - restaurant is very pricey - we preferred to drive into town for better value Issue at check in - we made sure to reserve 2 nights in a room with a view of Mt Fuji but were put in a “garden view” room for the first night. After complaining we were given the correct room for the second night. Disappointing, considering the only reason we chose to stay here is for the Mt Fuji view.

고즈넉한 산 위에 위치해 있어서 조용하고 힐링하기 좋았습니다. 호텔에서 잠깐 운전해서 가면 훌륭한 온천욕장도 있습니다. 후지산도 잘 보이고..조식도 훌륭하고..모든 것이 좋았습니다. 강추합니다.

房間隔音很差，住宿旅客素質也不怎麼好非常吵

Nice hotel and the views are good as it’s on a mountain

とても親切でした。

Loved the amazing staff. Rooms with hot tubs and room service were great. Restaurant on site was nice, but more than we were prepared to spend at a restaurant in Japan. We found a couple of nice places in the nearby town where we enjoyed more traditional Japanese-style meals/ambiance. Overall we were very happy with our stay here. But again, hands down the staff was superb.

Dirty windows and building exterior walls. Food overpriced for quality. Cheap amenity.

The hotel itself is really good. We did enjoy our stay. However, people need to be aware that closest convenience store is around 4.4kms. Unless you drive then you eat food from the hotel service :)