Belle hôtel, lit confortable et personnel attentionné.

Parking was a huge issue if you chose not to use valet. Liked the hotel but was extremely frustrated with finding parking. Couldnt get into the city hall one. Misread the parking on the street and got a $110 ticket.

The were amazing at making our anniversary stay extra special!!! Staff is excellent!

Amazing!

Service valet for the parking

Excellent hotel! Staff incredibly friendly and helpful. A lovely feel to the place. Beautiful room and extremely comfortable. Room service was prompt and delicious, and reasonably priced. Lovely location. Quiet, safe. If I get back to Ottawa, this is where I’m heading!

The staff was extremely helpful finding local restaurants and shopping. The rooms are well appreciated and decorated very modern to my taste. Simple and elegant!

It was such a vibey place to stay and the food at the restaurant was immaculate. The staff were wonderful and super helpful. I will be coming back for sure.

Hidden gem in the heart of Ottawa. Friendly staff, amazing rooms, and the restaurant is top notch.

clean

Personnel très serviable

What a beautiful hotel!

The staff are extremely helpful. King room is large, clean, shower is clean and hot. Park in city hall for $2. It’s a 5 minute walk. Restaurant is expensive and not all that good. Rooms facing the Main Street are noisy because of the atrium on one side and street on other. The is no ping pong table or basketball hoop as some reviews suggest. Lobby is relaxing and a nice place to enjoy a coffee. Centrally located and easy walk to the main attractions and Rideau Mall.

You may end up paying EXTRA for things like internet or breakfast that are already listed as included in other hotel’s reservations. Don’t rely on the advertisements, always double check what’s actually included.

Parking is tight Fan (A/C) in the room was fairly loud. Room was large.

The restaurant is pricey, but the rooms and property are well maintained. Lots of pigeons outside our room in the early morning.

Great location. Clean room. Bathroom with actual privacy (no frosted windows overlooking room)

Excellent restaurant and location! Room spacious

The staff at the hotel (particularly Fumi!) and restaurant were fantastic! Rooms were clean and spacious.

Consistently perfect stay every time. Amazing restaurant and bar. Staff is exceptional.