What can I say? The hotel was stunning, the room was spacious and spotless! Dinner a breakfast brilliant. Staff amazing. If I could give it more stars I would. Thank you for a great stay!

Room was lovely, food was lovely, staff were excellent, extremely attentive and made the stay a real pleasure as always

Overall stay was brilliant, safe parking and staff could not have been more helpful or friendly. Room was clean , comfortable and warm (weather was awful). Food was not quite up to the very high standards of the hotel or staff but perfectly acceptable.

amazing here, the staff are so welcoming and friendly. They go out of their way to look after you..

Fantastic service from all the staff. Made my overnight stay very enjoyable!

All aspects of our stay were outstanding all members of staff were friendly helpful and totally professional and the food is superb

Very nice rooms in hotel with good bar and food options with helpful and friendly staff in a great location

This is one of the nicest hotels I've stayed in, the room was expansive and beautiful, the shower was like being under a warm waterfall, the staff were so friendly and helpful. The breakfast was divine even if my eyes were bigger than my belly. I would highly recommend staying here and I might do so again in future.

Nice hotel, clean tidy, parking on site, food was okay, staff friendly, not a 5 star in my opinion but still very good value.

There were 6 of us on a motorbike trip and we stayed here for 3 days. Really nice rooms, very friendly staff, lovely breakfast and dinner.

Nice sty room clean, staff friendly and attentive all good, lovely breakfast

All very good easy parking staff helpful and professional we had a very nice stay

The overall experience was ok, nothing special. It’s definitely no a 5 star hotel. We also had dinner and breakfast in the hotel and overall it was decent. At the arrival, no one explained as where the parking was, the WiFi and how to enter the property after 8 pm. At the check out no one was there and we just left the key to the chef

Overnight stay with family. Returning visit as great location and good food on site. Friendly welcome, clean and comfortable room. On site parking is convenient.

Nice clean place. The room and bathroom doors on the upper floor are meant for hobbits. Therefore, if a normal person is not careful, it leaves a bump on their head. On a warm day, those rooms are not very comfortable to sleep as there is no air conditioning.

Room was clean and comfortable, bathroom was clean and looked after. The only negative was at breakfast in the pub, the cups looked like dishwasher hadn’t cleaned them good enough.

Absolutely incredible stay. The room was the cosiest - I could have slept for a week straight. The food was 12/10, massive portions and incredibly fresh. The best was the staff! Thanks all! From check in to check out, everyone was great to have a chat with. I can’t wait to come back.

Comfortable stay the night before the Bala swim. Service at evening meal was excellent. Breakfast service Terrible as only 1 member of staff at start of breakfast. Long wait until more staff arrived. Most of us needed feeding before the swim & a few left even though it was included.

Lovely rooms . Great breakfast and service . Staff really friendly and helpful

I stayed for one nite in room 3 top floor. It’s situated at rear so away from Main Street at front , therefore so quiet . Lovely room , my gut feeling is the breakfast would be great , but I had to leave early so unfortunately can’t comment . Parking for my motorbike was easy and also at rear. Would definitely stay here again .