Very nice desk staff.

We arrived quite late, around 1:00am. Your staff at the check in was great, very kind, very helpful. No issues at all, thank you!

Great staff.Close accomodations for Gym and food

Staff was incredibly friendly and hospitable. Room was clean and had an interesting layout. Building was quiet at night. Highly recommend!

Friendly staff👌👌👌 Good massage chair in lobby👌👌👌

Quiet and nice.

Toppenbra service👌

Pet-friendly,

I needed a a pet friendly place to stay in New West, and this boutique hotel in a strip mall came up. Highlights: the machine in the lobby that makes you a tasty latte, my room has a nice deep bathtub, the fridge was decently sized, the bed was very comfy. Unfortunately the pet friendly rooms are basically adjoined, so if your neighbour is yelling at his dogs and kids all night, you’ll be privy to it. The worst part was that his dog had the same name as mine, so my pup was traumatized thinking someone was yelling at him. Luckily the yelling man through the locked door was only there 1 out of 2 nights, but you should also be aware that if your stay overlaps with the business week, there is a daycare in the same building. Not that we would ever complain about children playing, but if you want to sleep in, make sure the playground isn’t outside your window! But otherwise, polite, responsive, and friendly staff, clean rooms, and a great place to stay in a relatively unknown neighbourhood.

Wonderful hotel only downside I no elevator.

Inside the room, air conditioner was very noisy. When I turned it off, I noticed the next morning that there is a daycare right below my window. Got a little noisy with screaming toddlers but overall not too bad. A little weird that the doors are locked 24 hours a day. The neighborhood seems pretty good so I’m not sure why they do that. Staff were incredibly friendly and nice. Far above average, in fact, quite excellent.

Friendly staff that couldn't do enough to help and extremely polite A very fun lobby with interesting motorbikes , art and things to see . Complimentary coffee , snacks and cheap vending machines. Free parking in Vancouver is a massive plus too! 10/10 will definitely stay again when in the area

We stayed at the Queens Hotel during the Air Canada strike that left our family stranded in Vancouver after an alaskan cruise. The hotel doesn’t look like much from the outside but it was charming and clean. The best part of this place, though, was the amazing staff! We were in a stressful situation and they were so kind and helpful. They let us have a late check out and when we had to stay another night, they had kept our rooms for us just in case we needed them. Every staff member we met was so kind and helpful!! We enjoyed our stay (despite the circumstances)!!

I think the cleaning is an issue at the queens hotel. They must get the cleaning done properly.

Its too far from the downtown but, ther is a bus stop near.

Very disappointed

Very correct and friendly

Aside from the hotel itself being lovely in every way, what stood out the most was the friendly and insanely accommodating staff. You can tell they cared about the service they provided. When I called with an early check in request, due to my daughter being extremely car sick, they were quick to arrange an early check in. I would for sure stay there again.

Absolutely fantastic stay. The staff was wonderfully accommodating. It felt safe. Bed was so comfy. Will definitely book again.

Very cute boutique hotel, with very friendly staff. The 1 drawback was no elevator and room was on the 2nd floor. Would definitely recommend this place for a night.