Mattress a bit saggy and needs to be replaced. Shower door leaks and does not seal so the floor gets all wet every time you use it.

I did not use the air conditioning. The heat pump worked well.

Très propre, bon service et réception accueillante. Par contre, chauffage déficient et très mauvaise insonorisation avec l’extérieur - on aurait dit que les passants étaient dans la même pièce que moi.

Everything was completed. Clean, spacious. Friendly check in staff!

Nous avons séjourné 10 nuits dans l'appartement du 3ème étage. Appartement grand, spacieux, chambre séparée, cuisine équipée, 2 climatisations. Propreté impeccable. Appartement très calme, car situé dans une rue à sens unique fermée à toute circulation à compter de 20h00. Magnifique vue sur la ville. Je recommande vivement !

Lovely clean apartment, with amazing views, and we even got upgraded to the top floor!

Disastrous and unsafe room. Bedroom on ground floor with the thinnest door, feels like people chatting in the street are in the room. I had to pay for another hotel and they refused to refund me. Second night was okay because they moved me to an appartment upstairs and felt perfectly safe. Please beware of the room you’re getting if you’re on ground floor. Never again

Good flat

Bon séjour ! En revanche, l’appartement est au rez-de-chaussé, avec un trou sous la fenêtre qui donne sur la rue… On entend tout ce qu’il s’y passe, c’est dommage !

Pas d'eau chaude à l'arrivée ! Une douche aurait pourtant fait tellement de bien après le voyage. Idem le lendemain matin ! Par contre lorsque nous l'avons signalé, l'hôte a été bien réactif et le problème résolu en peu de temps. Dommage cet incident !

This flat is in the heart of the Alfama district. The streets and stairs are steep but well worth the effort!

Il manquait les serviettes de bain Pas de lave vaisselle (mais pas grave) Accueil très compliqué car pas les codes d'entrée à l'arrivée et aucune personne pour nous recevoir Décevant !

The hotel was very well located, with restaurants just a few steps away, definitely a plus. The staff was also very welcoming, however, getting there was a bit confusing. We first had to go to a different location in the city center, which wasn’t clearly explained in the booking instructions. We were also quite disappointed with the accommodation itself. The photos showed a very modern apartment, but in reality, it was rather old-fashioned, with a noticeable musty smell typical of older buildings. That said, the rooms were very clean, and the beds were comfortable. In summary: a good stay overall, despite the misleading presentation online.

We got this property from HOrigem after staying a couple of nights at another of their properties and deciding to stay an extra night in Lisbon. It was just a couple of blocks away from the first one and equally great. The view was less desirable than the first one which looked down at the street where the cable cars run by, but other than that, it was a great stay. We can't say anything but great things about the staff and their friendliness and helpfulness, Diogo even help carry my wife's baggage up the steep streets from the first property to this one. Highly recommended.

Poor sound insulation within building. Opposite a building site

A place to go to…I’d love to revisit.

Lage perfekt - direkt unter der Burg in der Altstadt - 10 Minuten Fußweg zum Zentrum. Super Ausblick ( in der Wohnung 3ter Stock)

Great location near the castle. Beware if accessibility is an issue, as it requires climbing steps and is not easy to access via taxi. Very clean and nice.

Location had bed bugs, really not happy.

Would not recommend this place. Got bitten of bedbugs here. We also had to wait outside 30 minutes in the evening as the host didn’t answer our phone calls due to check in.