Safe and quiet while still being walkable

Under renovation

Property is under construction. You have to park across the street. We couldn’t get hot water in our room. Shower was luke warm.

No hot water in shower. Ice cold water a minute of warm. I had to get out of shower and wash my hair in the sink. It was ridiculous.

Staff was great - very friendly and helpful Room was spotless and prestine

The room looked like it was just redone. Everything went as planned and the service was excellent.

Stay was terrible. Its my worse experience at any Marriott ever . I was told check in was at 4pm when i got there at 3.30pm and was awaiting my time they said the room wont be ready until after 4pm due to Short staff with housecleaning staff. The room was available at 4.45pm an when front desk contacted house cleaning they were shouting "wth whenever we are finished we will let you know. " The heat in room 312 wasnt working . We were suppose to pay for parking 😒. Seriously paid parking at a hotel we already paid for ? I am definitely going to cooperate for this stay . Not to mention everything on the website when booking was a lie . We couldnt see the falls an clearly it said fall view . We also booked with breakfast. At the hotel they said we had to pay for breakfast . One morning at breakfast . I was handed my food , had to locate straws, napkins & cutlery myself . I wouldnt recommend this place to anyone . An we flew from the carribbean . If it was my way i would totally demand a refund ..

Clean room

Staff cannot be found. Parking sign wasn’t clear.

area under construction. hotel condition is bit old and outdated.

Hotel was great. Quite comfortable. Food/Bar is overpriced. There was some sort of column next to the bed you had to negotiate around

Quiet and very clean, updated Even had laundry area. While they remodel parking is across the street while a little less convenient not terrible Nice staff Would stay here again

Not clen room, its actually wet all the carpet we felt like its wet. Clogged sink in the restroom, also not cleaned toilet bowl. Overall room cleanliness is not good. They do charge for parking front of the hotel is in under construction.

Muy buena atención especialmente de María de front desk

The room was spacious, comfortable and had all extras needed. Staff were helpful, and breakfast was good

parking was across the street and $10 a night

I would not recommend staying at the Courtyard by Marriott Niagara Falls. We were very disappointed with our experience. First, the hotel has no nearbyparking(parking is across the hotel due to construction), which is extremely inconvenient for guests. On top of that, there was no courtesy water provided in the room (1st time that hotel don’t have a courtesy water ever)— a small gesture that could have at least made up for the parking inconvenience. The restaurant inside the hotel closes early, and there are no nearby shops or conveniences around, leaving guests with few options. To make matters worse, the night staff(front desk) was rude and unhelpful. Overall, this hotel did not live up to Marriott’s standards, and I would warn others to look elsewhere for a more comfortable and welcoming stay.

Staff is good and friendly , property is not cleaned enough

The staff is great here. The food, drinks and coffee options were great. We washed clothes on the 2nd floor and it was easy and the machines worked well. Beds were comfortable and the water pressure was on point.

The staff and facility were GREAT!