The Grand Plaza Hotel Smouha

Terokai The Grand Plaza Hotel Smouha
8.2
Sangat Baik
Daripada 141 ulasan
Kebersihan

7.8

Keselesaan Bilik

7.6

Perkhidmatan dan Kemudahan

8.2

Ulasan Pelancong The Grand Plaza Hotel Smouha

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Ulasan teratas
Andrew
icon-Percutian Keluarga
Percutian Keluarga
6.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Below okay experience.
Silvia
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Staff was so nice and helpful
Humzah
icon-
8.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Overall a great stay. Comfortable rooms and friendly staff. The only downside was some noise due to sports teams staying at the hotel, but it didn’t take away from the overall experience.
HUIJEONG
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
10.0
/10
Diulas 33 minggu yang lalu

Hotels.com verified review

직원분들 친절하고 조식이 훌륭합니다.시설이 깨끗하고 편리합니다..수압도 좋고 침대도 좋아요..적극 추천합니다
HUIJEONG
10.0
/10
Diulas 33 minggu yang lalu

Hotels.com verified review

직원분들 무척 친절하고 객실이 깨끗합니다..불편사항도 즉시 해결해
Ruksana
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 34 minggu yang lalu

Hotels.com verified review

Clean room, very helpful and friendly staff.
Subramani
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 37 minggu yang lalu

Expedia Group verified review

Excellent facilities, good upkeep and very courteous staff. Definitely recommended.
Meron
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
10.0
/10
Diulas 39 minggu yang lalu

Hotels.com verified review

Stayed one night at this hotel. It was stressful and we arrived late at night. After a near accident with a truck, asked my friends who drove me to stay and drive the day after. The hotel changed the room for us for a fee and managed to let us park at the property. Super service and very nice hotel. I would have definitely stayed if i had not booked an apartment in downtown prior to arrival.
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Ibrahim
10.0
/10
Diulas 40 minggu yang lalu

Expedia Group verified review

In the over all experience it’s very good
Wafaa
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

Staff is very good,the problems is:bed not comfortable,room has water smells not good, Louby disappears behind the a huge columns, Louby has smoking smell,so you can’t setting to drink coffee or to talk with your family and friends, They allowed to smoke inside the hotel it’s bad behavior.hotel lies on rush area always crowdy, Near mosque.no hair drayer (they said you have to ask),there’s no iron,no creamer for coffee.
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Aref
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 44 minggu yang lalu

Expedia Group verified review

Great hotel, reasonable price, great amenities, not central but not far from important places either. Helpful staff. Overall a good experience
Ahmed
2.0
/10
Diulas 45 minggu yang lalu

Expedia Group verified review

Not good
Ahmed
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 47 minggu yang lalu

Hotels.com verified review

Allt var mycket bra
Khaled
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 53 minggu yang lalu

Expedia Group verified review

The sitting area by the reception is not clean
Hany
8.0
/10
Diulas 55 minggu yang lalu

Expedia Group verified review

It was a great experience, thank you for the professional staff.
Melanie
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
6.0
/10
Diulas 55 minggu yang lalu

Expedia Group verified review

The staff were helpful and nice, they sorted us twin rooms instead of doubles (I made an error when booking) but the rooms could have been cleaner and the shower took a long time to drain. Our room was right by the mosque so was loud in the evening but it didn’t wake us up for morning prayers - although reminders do need to be made to other guests about noise as our room was right by the lifts and I was woken by kids running about and shouting whilst waiting for the lift at 00:48!! Evening dinner options were limited, the buffet meal isn’t worth the 650le but room service was a lot more reasonable but check the ingredients of the food as not all mentioned on the menu. Breakfast was good and the WiFi generally worked well throughout the hotel and rooms. I wouldn’t say it’s a 4* hotel though.
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BILAL CAGLAR
icon-
10.0
/10
Diulas 58 minggu yang lalu

Hotels.com verified review

Hello, my reservation was for August 5th-11th, but I arrived late, and that wasn't a problem. I was hesitant when I chose this hotel. But throughout my stay, I realized I made the right choice. The reception staff were very friendly and understanding, and they helped me with everything. The room was clean and comfortable. The air conditioning worked very well, and everything in the room was exactly as pictured. The room was cleaned daily, with new towels and toiletries daily, and a clean bed made. So, I'd like to thank all the hotel staff. They were all friendly and helpful. I will definitely choose this hotel again on my second visit. Thank you for everything.
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Amin
8.0
/10
Diulas 59 minggu yang lalu

Expedia Group verified review

Not bad for the price. Some of the staff—especially the one helping with luggage—seemed more interested in getting a tip than actually helping. All the other staff were very professional.
nick
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 62 minggu yang lalu

Expedia Group verified review

good price
Tomas
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
8.0
/10
Diulas 72 minggu yang lalu

Expedia Group verified review

Friendly staff, but the rest was quite average for a 4 star stay.
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