Excellent hotel in a fantastic central location. Lovely and clean with very helpful staff. Would definitely recommend this hotel and will be returning at some point.

Nice location decent room but Tv is a lil dated and control was slow. The portion size food wise was a bit of a let down for me but it was decent. It may be one of the better/best hotels in the area.

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Everything was great I have to say, the only minor thing was that TV didnt work and I reported it, nobody came to fix it but i am not really a tv person, apart from that, everything was great.

Superb choice of Hotel, the room was small but perfect in terms of everything was where it needed to be. The shower and all of the other facilities were really very good. Thank you very much for a great stay. It was a quick overnight stay, but it was excellent.

Another great hotel stay / trip and once again I'm very happy

Nice room with a view

Great stay

It’s is my first stay here, and I found everything to be really top class. Great room, decent size bathroom and shower, attentive staff, and parking on site. Really impressed

Very helpful and polite staff, good bar area and nice clean room

Breakfast freshly cooked pleasant location fairly expensive

Great hotel stayed many times over the past 4 years and it has never dropped its high standard.

We stayed here for one night, and never again! On the surface the hotel looks clean and modern. However, don't expect a good night's sleep. We had an air conditioning machine humming for most of the night which meant I could not sleep. The reception team said they couldn't move us as the other rooms had the same noise, which was apparently the water purifier and was only going to be noisy during 3-4am. This noise was continuous from 2am until 5:30! So clearly they tell you anything to fob you off. I spoke to the "manager" in the morning and asked about he refund. He agreed this was warranted and asked me to email the owner. Not heard anything back from them so will have to do a chargeback if I want to see any of my money back. Please don't waste your money staying here.

Great stay

Great stay

Lovely seaview the staff were lovely. Very clean but It is a bit tired as all hotels show original photos. I dont believe they should be able to do that. I would go back again if going to the cliffs pavilion as its very close.

Good place to stay..

Great stay

Wifi was sketchy and was not able to complete my business task on my laptop.

Good choice if you need to go to Southend. Location is great. Friendly and professional staff. Small but nice bar. Recommended