Excellent hotel - room, catering and staff all superb. Would highly recommend.

The room was a great size. It was spotlessly clean. Very tasty complimentary cookies in the room which was lovely. Breakfast was wonderful. Extremely friendly and helpful staff too. Location was perfect. All in all, an extremely lovely place to stay.

The room was spacious, well appointed and very clean. The afternoon tea and breakfast were spot-on. The staff were so lovely and welcoming. Fantastic stay. Thank you.

Fantastic comfortable hotel - Lovely, tastefully decorated rooms which were warm, cozy and spacious . The staff were fantastic and friendly and extremely informative and helpful . We enjoyed our meals in the bistro including breakfast in 3 mornings and an evening meal - the food was delicious and every attention to detail was given. We were very impressed with all aspects of our stay and will definitely book again when back in Northumbria!

All the staff were extremely polite, very friendly and helpful. Check in very smooth and easy. Room was very nice. Decor very pleasing to the eye. A very relaxed atmosphere. We thoroughly enjoyed our stay.

The staff, 100%. Especially the lady at breakfast.

Got a lovely upgrade for a special occasion. Beautiful place. Lovely staff. Gorgeous decor. One minute walk to the castle. Loved it x

Wonderful rooms, friendly staff, and exceptional breakfast.

Will be definitely going back, beautiful decor, lovely stsff and quality dining. Couldn't ask for more. The bed was the most comfortable.

We stayed in The Chapel - it was breathtaking! Incredibly high standard of finishes, decor and furnishings. Modern and luxurious within the historic frame of the building and it's facinating history. Staff were super friendly, helpful and accommodating. We'd have no hesitation staying again and highly recommend The Cookie Jar if you're looking for a memorable overnight accommodation experience anywhere near Alnwick.

Lovely little hotel within a 2 minute walk of Alnwick Castle. Staff all very helpful and friendly. We had St Cuthbert’s Cave room. Very spacious - with a claw foot bath and enormous shower in the bathroom. Lovely home made cookies left to enjoy with the tea and coffee provided. We stayed 2 nights and ate in the restaurant on one night.

Pleasant staff and clean comfortables room

A lovely boutique hotel very well located to the town centre and next to the castle. Room was comfortable and tastefully decorated, with a nice en-suite. Great cooked to order breakfast! Staff were excellent.

Absolutely beautiful hotel amazing attention to detail

Gorgeous town, amazing hotel, wonderful food and great service!!

Lovely hotel, brilliant staff and great food

Nice and friendly staff and great location

We stayed in The Chapel Room, which was beautiful, so unique - with stunning stained glass windows, very spacious, gorgeous decor/furnishings and a super comfortable, large bed. The hospitality/housekeeping staff are all extremely helpful and polite. The breakfast was delicious and served by a smiling, friendly and helpful team - we always receive excellent customer service, thank you. The breakfast room/restaurant and resident's lounge are lovely to relax in too.

Staff are excellent, attentive and friendly.

A beautiful hotel with exceptionally friendly and helpful staff. Our room (the Bamburgh) was large, bright and very comfortable. There’s a great choice for breakfast and for dinner (with my gluten intolerance catered for brilliantly). The hotel is literally opposite the castle with stunning walks on the doorstep.