The staff were very pleasant and did everything needed. The room (room 4) was nicely cleaned , extremly nice with a lovely view of the park and the mountains in the distance. Breakfast was VERY nice, well cooked no grease at all, excellent for a full English The spa bath in the room wasnvery powerful, but was extremely hot which was good with a nice rainfall showerhead. Only 2 issues, 1 of the drawers still had a previous persons dirty laundry in, and the bed, although it looked beautiful wasn't the most comfy and squeaked terribly, every single slight move and it woke us both up. Sort that bed out and its a 5 star all the way

yes

Lovely place very helpful

Staff lovely and great location but we stayed In an executive room (No.6) and it had the strongest smell of damp and mould I’ve ever smelt. I asked for air freshener to which this didn’t work, I then asked for a dehumidifier but they didn’t have one so we had all the undoes open 24/7. Our friends were staying in Keswick so we stayed at theirs most of the time for our short stay. Unfortunately this ruined our stay and can’t be good for one’s health staying in this for long. I contacted the hotel to advise of such before leaving this feedback but heard nothing back.

Dated, but clean and spacious room, with lovely street views (Rm 4)

Really enjoyed our brief stay. Many positives. The lovely lady on the front desk made us feel very welcome. The breakfast in the morning at no extra cost surpassed our expectations. The location and the cleanliness of the room. We would definitely stay again.

personale super disponibile e posizione ottimale

Amazing stay, friendly staff especially the waitress, couldn't do enough for us. Breakfast was execllent. We will definitely be back!

The Staff are excellent

The room is quite dated, but clean

Clean, cosy and warm room ,really nice staff & excelent breakfast choice very nice quality.

Spacious room. Great views. Bathroom a bit small. Very clean and comfortable. Comfy bed. Some traffic noise. Friendly staff, Jean is a star!

Mattresses and pillows could do with an upgrade.

Great room. Great staff and great breakfast! We will be back!

Room was clean and comfortable , great location

Such a friendly welcome, great hosts, great location, well run, loved breakfast

Great staff. Tasty breakfast. Thank you.

Great breakfast, good value accommodation, and the service from Jean was amazing; friendly, efficient and smiles. What more could we ask!

Dirty room. Covered in cobwebs. Windows dirty. Window frames dirty, carpet edges dirty, bath chipped, stair carpet thredbare in places bed frame chipped, advertised as executive room but very basic and dated. Pictures on expedia are nothing like the actual room. Top stair starting to collapse under carpet trip hazard. Carpark bays too narrow. not worth the money. Total rip off, avoid this hotel

My room was clean and breakfast was ample with lots of options