The staff is not courteous. The water pressure was not adequate in bathing area.
Emily
Perjalanan Perniagaan Percutian Keluarga
10.0
/10
Diulas 242 minggu yang lalu
Expedia Group verified review
This is a beautiful hotel with lovely rooms and amenities. The staff are abundantly helpful, courteous, and provide exceptional service. I highly recommend this lovely hotel.
Verified traveler
8.0
/10
Diulas 283 minggu yang lalu
Expedia Group verified review
Nice stay. All facilities are good. Clean and neat.
They did not sanitize my luggage
André
dengan Pasangan
6.0
/10
Diulas 328 minggu yang lalu
Hotels.com verified review
Chambre parfaite, propre, grande digne de 4 étoiles mais accueil lamentable, réception antipathique totalement non professionnelle: ils ne retrouvaient pas notre réservation et le problème a duré des heures. Soirée gâchée, il a fallu téléphoner en France, que la France les appelle etc ...bien des tracas !!
Narayana rao venkata
dengan Pasangan
10.0
/10
Diulas 381 minggu yang lalu
Hotels.com verified review
It was really a very nice hotel.stay ,service and ambience were very good. Visitors are advised to confirm with respective hotel on issues like checkout time ,airport pickup/drop and complimentary breakfast as they may vary from your understanding while booking on sites like hotels.com as they are ambiguous and misleading.
I have personally experienced above issues but front office staff addressed them.
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia