Lovely small hotel in an absolutely beautiful part of Japan. The service was top-notch and the view from the room unmatched. The natural sulfur onsen was lovely and refreshing. Included dinner is tasty enough, but maybe not for the experienced Japan traveler - it assumes a very low level of knowledge of Japanese culture, so it feels a little bit 'novelty'. The breakfast is buffet-style which is not my favourite. Had a good stay here.

溫泉雖小但是真正源泉。早餐和晚餐十分美味，位置極方便，就在巴士站和碼頭對面。房間可看到湖景很大很舒適。

We were off season, so was a little slow in town. The service was top notch. The Onsen onsite was nice. The dinner was amazing. The staff was wonderful and truly made the experience.

A delightful place to stay in beautiful Nikko! Rooms were spacious and clean, with amazing views of the lake. Amenities were very nice; the onsen was beautiful and the food was delicious! And the staff was very friendly and helpful.

Manager and staff were incredibly welcoming and friendly. Great location across the street from Lake Chuzenji and bus stop to other destinations in Nikko area.

スタッフは大変丁寧で、海外スタッフの方も多かったが日本語でとても丁寧に対応してくれた。 とにかく夕飯も、朝食もとても美味くて大満足でした。

建物そのものは古いが、部屋、浴室ともリノベーションされていて、快適。スタッフも非常に親切で、ホスピタリティーを感じることができた。夕食付にしたが、内容も満足いくものだった。部屋によりか、予約のタイミングか、メニューは部屋ごとに異なっていた。部屋風呂と小さいながらも温泉設備と、両方あることが良かった。とにかくスタッフが親切で良かった。

Sehr freundlich und hilfsbereit, sehr gutes Abendessen (auch für europäischen Geschmack), schönes kleines Onsen innen und außen. Bushaltestelle direkt vor der Tür mit direkter Verbindung zum Bahnhof Nikko. Dreibettzimmer war ideal für uns mit zwölfjähriger Tochter.

The staff was very friendly,breakfast and dinner were good,plenty of room in the chamber,nice onsen

Very friendly staff. Clean and large room. Fantastic view of the lake from rooms. Very comfortable stay. Tobu bus stop 28 is right out front of the hotel so super easy to get to/from Nikko train stations with luggage; and to many nature sites and hiking trails.

The staff were very nice, accommodating and providing excellent suggestions. The family who runs this place is awesome-- food, accommodation, everything.

景色が良く素敵な滞在でした。スタッフの方もとても親切で良い滞在ができました。

Everything was excellent, from caring staff, property condition and food. Please note that there is no lift, but they take your bags up and down (2-4 floors). Free coffee/tea in their cafe/bar. Onsen was also very good. Room was spacious and we were allowed an early check-in. Highly recommended if you are visiting Chuzengi. Take care driving up the winding road during winter.

お風呂は源泉掛け流しで良かったですが 早い時間は熱かったです。寝る前に入ったら丁度良い温度でした。お料理はとても美味しかったです。スタッフの方々の対応も良かったです。又利用したいです。

スタッフが感じが良かったです。

お部屋も広くて、お部屋から中禅寺湖が眺められました。秋には紅葉がキレイな姿を想像しながら眺めていました。温泉は湯元温泉の温泉を掛け流しとのことで、泉質がとてもよかったです。ただすごく熱かったので、長湯はできなかったのが少し残念でした。お料理はどれも美味しく、スタッフの方々も笑顔で対応してくださり、とても良いお宿だと思いました。（エレベーターがないので、足が悪い方には不向きだと思いました。） ありがとうございました。

ホスピタリティのあるホテル

掛け流しの温泉が楽しめる。食事が最高においしい。スタッフが親切で丁寧な対応で素晴らしい👍

Wonderful place to stay in the Nikko area. This is a small hotel of 15 rooms overlooking lake Chuzenji. You either make a bus from Nikko station or a have a car to drive up the mountain. There are lots of walks to do in this area and the Kegon waterfall is very impressive. The rooms are spacious and was in the western style. The staff were incredibly friendly and nothing was a hassle. We had breakfast and dinner included which I would recommend. The breakfast had a variety of both western and eastern dishes. The dinners were in the kaiseki style and were fabulous. With beautiful fresh ingredients. They also inquire as to any food allergies and cater the meal to that. Could not ask for a better place to stay.

What a wonderful place to stay and relax. Breakfast and dinner were terrific!