The town house was lovely, however the staff were dismissive to the point of being rude when we checked in. The guy who took my card and showed us to our townhouse literally couldn’t be bothered to smile or make any effort at all. We paid a lot of money for my partners birthday and he opened the door handed over the key and left. We had no idea how to use anything barely slept because we couldn’t turn the heating off. So disappointed. However when we went for supper in the restaurant we had a lovely young waitress who was engaging, courteous and attentive. When we checked out again the lady on the desk wasn’t interested in our complaint of the heating and barely smiled. Such a shame for such a lovely place to be let down by some of its staff.

Room was extremely clean,third time we have stayed,a little disappointed with the fish and chips we had on evening,which were very over cooked,(disappointed),we will be back though.

The room was clean. Check in was pleasant although Prosecco a bit flat. The menu offered in the room by the coffee facilities was totally inaccurate and bore no resemblance to the menu in the restaurant. The dishes came with potato but the side dishes were potato based and only one vegetable option -an unbalanced menu. The cod at dinner was badly cooked and inedible. A message was sent to the kitchen but there was no recompense or response. Overall dinner was highly expensive and not good value. The waiting staff were lovely. The cooked breakfast was nice. The house granola was really awful, just powdery oats, inedible. They ran out of yoghurt although they did offer to run to the shop. No smoothie available. If you don’t want a cooked breakfast the continental wasn’t good enough. For very close to £200 for the night and then £162 for dinner we expected something of a higher quality and left disappointed and will not revisit. The staff members we met were lovely.

Very homey, comfortable and cozy. The beds were comfortable, bathrooms were clean and the water pressure was fantastic. It was a home away from home. We wish we could have stayed longer.

Breakfast was great , good variety, good quality very friendly helpful & efficient breakfast team

Lovely, well equipped room, very clean and comfy bed. All staff extremely helpful and friendly. Extremely well organised private function for a family 80th birthday celebration.

The room was perfect, very festive for the holidays, and the staff were truly lovely! I would highly recommend paying the hotel a visit.

Estadia rápida mais fomos super bem atendidos, com um café da manhã muito bom com destaque para os croissants que eram deliciosos e fresquinhos.

Hotel was very fun and interesting

Great hotel, fantastic staff and delicious food!!

Amazing breakfast

Lovely hotel, nice breakfast

The parking spaces are not enough for the guests.

The room was lovely with a comfy bed and nice shower room. The fancy kettle was easier to use than it looked. We felt well looked after. The breakfast was really tasty, with a number of choices.

Fantastic place. Full of authentic charm and character. Fabulous rooms. The team were exceptional.

Beautiful hotel, great service and wonderful food. Highly recommend!

Well appointed town house outside the main hotel building with modern kitchen and bathrooms. Only small negative was the WiFi dropping in and out in usage.

We loved everything about the hotel. Our meals were amazing and the staff soo special. We hope to return even though it’s far away.

History of the building and setting was interesting and the ambience was excellent

Excellent staff team - excellent breakfast - good clean room