Penilaian & Ulasan Keseluruhan Fermain Valley Hotel

They are a very helpful staff. Taking time to make recommendations. Complimentary shuttle to take you into town, or pick you up, very easy to schedule.

This place is in very quiet area and surrounded by lovely garden and about 10 minutes walk to the nearest Fermain beach. It had a few choices of adjacent restaurants but the choice is slightly limited unless you go to St Peter’s port town. The hotel staff are all lovely and friendly and accommodated to our needs. The breakfast choice was so great and plentiful, and delicious so we enjoyed it very much. There was a sauna and swimming pool which we could use until 8pm. The room we had had a balcony so it was a bit pricy option compared to not having no balcony but it was worth it although I was not pleased with the fact that when the balcony window was open in the morning, sometimes I could smell someone (possibly staff) was having a cigarette/ smoke outside just right down of our balcony at the end of the building side on the second floor. I do not like the smoke smell so this was the down side of the room. Otherwise, we enjoyed our stay there over all.

Staff were so helpful and friendly. Not sure I would stay in the tree houses again though.

Staff very helpful and friendly

Very friendly and helpful staff and excellent food.

The staff were so attentive I could not fault them and the whole place beautifully kept. A wonderful hotel.

Amazing

Lovely hotel! Lots of lovely touches. Breakfasts were wonderful and the waiting staff very pleasant. All staff were helpful and The room was well equipped and kept clean. Iron, ironing board, kettle, hangers, toiletries, robes. Be careful when you book that you know if you are in the annex, garden rooms or in the main hotel. The garden rooms were a walk up a small hill and there were no lifts. We managed fine but I think it should have been made clearer. We would have booked in the main hotel if we had realised. There are also two different small car parks which helps. The hotel is on a hill and the walk to the bay is steep. Remember you have to get back up. There is a small swimming pool which is separate from the spa. The spa is for treatments. We had a lovely time and would return.

Have stayed at Fermain Valley before, and was happy to return. The hotel itself is nicely situated, very clean, comfortable rooms, and the staff are generally ok. However it is beyond ridiculous to pay for a "Gold" room, and for it not to have air conditioning. My stay was on one of the warmest weekends of the year, and was therefore very uncomfortable. The room had a balcony and windows, so why not just open them up? - well, the room was 8 feet above the outside restaurant, so obviously that was noisy - to the point of listening to conversations. Not helped by the constant music from the bar, and the bar staff seemingly constantly dragging furniture around trying to look busy didn't help. On a more positive note, the beds and linens were super comfortable, and the breakfast was very good. Nicely landscaped and easy parking.

Staff went out of their way to make our stay totally perfect!

Enjoyed our stay at the hotel and thought all the staff were polite and helpful at all times

This is a great place; we loved the service, food, etc. One thing, make sure that if you book a Platinum room in the summer, you get one with a balcony! We got one without, so we didn't really feel the "Platinum"

Exceptional service from all staff, extremely friendly and accommodating. no ask was too big. Great recommendations for darks skies too. The hotel has 3 restaurants, and whilst we only got to try 2, the food was wonderful, breakfast had so many options. Rooms were clean, tidy and enough storage for everything (and we don't travel light). Just the entrance to the parking is a little tight - but you do get used to it. Arrived back home 3 days ago and already booked our next stay (and returning to Fermain in just under 3 weeks time). Cannot wait to return! And this time, we will get round to eating in the Rock Garden. :)

Sehr freundliches, hilfsbereites Personal

Lovely stay over to celebrate our joint 50th birthdays

The hotel was comfortable and well kept. The staff were friendly and helpful. The restaraunt choices were good with excellent food.

All staff were excellent. Hotel is spotless, complimentary shuttle bus is very good. Wish we had upgraded our room as it was a little hot with no views.

Es war eins der schönsten und besten Hotels,das wir jemals hatten!!! Toll gelegen, sehr schönes Haus, schönes großesZimmer,ausgesprochen freundliches und auf angenehme Art zuvorkommendes Personal, sehr gutes Restaurant- einfach ein traumhafter Urlaub!!!

Fantastic hotel in good location with welcoming friendly staff. Walk through beautiful gardens to the cafe and swim safe beach at the bottom of the hill. We all came back feeling refreshed and rested.

It was a lovely, clean, friendly hotel in a beautiful setting with a stunning view from our room. Food was fabulous, not too far from the airport or St Peter's port .