TV was not working properly, Battery missing from remote control WiFi was very poor

Staff were very helpful, polite and professional. Very pleasant atmosphere, the food was excellent. Overall a very pleasant stay thank you

Rooms are a good size and clean, outside space via patio doors is a nice addition staff are great and very helpful. breakfast was a bit bland but alright, soundproofing could be better, as you can hear people walking and talking upstairs, all in all great for the price.

The bed was clean and comfortable and the lady in the bar was friendly but everything else was so awful that I was very glad to leave. Shortly after arrival I complained to the manager that the shower ran unbearably hot, even on the coldest setting and that the curtians were hanging down due to multiple missing hooks. Neither complaint was rectified during my 3 night stay. I then noticed that the bedroom carpet was filthy and the ceiling and walls covered in dustwebs. The large televison probably didnt need its wall bracket as there were so many webs attaching it to the wall, both at the back, top and sides. The carpet appeared as if it had never experienced a vacuum clean - the room corners and edges less so. Bits of nail clippings and other dirt clearly visible. Spider web in corners, dead flies attached to the curtains and this was a 'superior'room! Public areas such as the dining room and bar looked lovely. Shame about the breakfast. Buffet items were old, same open bowel of yoghurt out day after day, fruit rotting, apple juice looking darker by the day. A good choice is offered for cooked breakfast but only if you are NOT a vegitarian. Zero effort to offer anything veggy!. You got the impression that everything was about making less work for staff rather than looking after their customers. Very sad as this place could be so good with just a little TLC. I took pictures of the bedroom showing the filth but I got the impression that the manager isnt bothered.

Alan, Lee and Mani were amazing! Be sure you take a walk out back to the river. Food was excellent and will be coming back again my next time in Scotland. There are a few things that they are working on to make the place even better, but a great choice for us.

Nice stay when visiting the Highlands.

What a find! On our way from Edinburgh to the Isle of Skye, it was the perfect stop. The restaurant was cozy, the food good, and the live music in the cozy bar was a huge bonus! Band members even took the time to chat when they wrapped up just before 9 p.m. Parking was free and convenient (a little tricky to find; it's tucked close to the building and not marked). The bed and bedding was comfortable and it was very quiet at night. It has historic character, also a bonus. Loved it!

Nice place, quiet and calming in beautiful nature. We enjoyed our stay

Friendly helpful staff, good sized room, own patio area. Scenic situation. Dinner first class with great choices. Highly recommend Cullen Skink soup . Slept well . Will stay again

A very , very run down place, clean, but shabby. Great breakfast, quality food and lovely waitress. The bathroom has mould round every ledge, so although its clean it looks grotty. The shower doesnt drain. There are dinner plate size holes in fire door, a ceiling has collapsed in an office / dumping area in the front of the hotel ( they could hide it by just pulling blinds down). Its clearly been neglected for years. The location is fab, it COULD be gorgeous with a heap of improvements.

On arrival we went to the bar as no one was at the check in desk, we spoke to staff at the bar about checking in, and from that moment we arrived until we left the staff were so friendly, helpful and accomodating. I did notice there werent many staff around and at times they were doing multiple jobs. Food was really good we ate dinner in the bar the first night and we had a good breakfast included in our room rate in the morning. The room was nice, comfortable beds, warm, we had a good shower and a beautiful little private patio area. The hotel itself is a little run down in areas but has amazing potential, the room could be a little cleaner but we had a really nice stay. It was excellent value for money and the staff really make the place! The hotel atmosphere is very chilled which is lovely!

Spent a lovely, quiet two nights stay. Staff were very helpful and welcoming. Special mention to the Chef and also David from Ireland for their extra attention 😁

Staff excellent, no issues 😁, good price and location

Efficient welcome by David. Room ok. Nice bathroom but toilet roll holder missing and door very dusty. We went to the bar, the young man needed assistance from my friend on the correct measurement of sherry. He advised he'd only held the position a couple of months. Id have still expected him to have had that training. Dinner Our meal was average but unfortunately we were sitting where a gentleman was sharing his salmon starter with his dog (from his fork!) - not the fault of the hotel but unpleasant for us to see. Dog then received main course of steak in gravy from the kitchen! This time in a dog bowl. Maybe not feeding dogs human food could reduce your prices! Breakfast Continental breakfast on the menu states grapefruit, melon, cranberry juice, yoghurt - none of which were in evidence. Selection of pastries appears to mean one type! Cooked breakfast was ok. The waitress at breakfast appeared to be new and although polite did not appear to have any training in customer service or her role. I would suggest that a uniform would help to make her look more professional. We went out after breakfast and returned around 9.45. My friend wished to have a drink at the bar but it was in darkness!! No prior warning was given or no staff to be found.

Beautiful location. Clean and comfortable room but very noisy- lack of soundproofing. Excellent dinner but continental breakfast limited. Bar staff friendly and helpful.

Not clean , no facilities, very poor Wi-Fi in the rooms , not updated tv system, full of insect , no A/C in the room

Ideal stay as part of a wider road trip. Very welcoming staff, and a great cooked breakfast (we were set for the day after that!). Lovely gardens and views out to the hills. Would happily return :)

Positive: good rooms, excellent breakfast choices, food was fine especially as we had dinner at 8m, great parking. For us the fact that the manager spoke French was also a plus. Negative: sound proofing needs to be improved, very noisy showers in adjacent room ( woke us up at 6.10 am), some dirty chairs in the dining room.

Set in a very picturesque place. Just felt the room need a little up dating, damp near the patio door.

The people are really nice there and great to talk to. The manager is very accommodating and efficient. The chef deserves a Michelin star.