Zimmer war gut, schön groß Service in der Gastro war teilweise knap besetzt

hotel is nice but staff is rude and careless

Check-in took ages and we had to ask to be taken to our room. Check out was equally poor as they claimed we had added tips to our, but when they eventually found the receipt it wasnt our name/signature. Hotel itself is lovely but it needs a map handout as its huge and easy to get lost in. Room was one of the best we've stayed in, pool staff were very helpful, food was delicious with a wide choice available. The Thalasso Spa was a superb experience, highly recommended and good value. Not cheap but you get what you pay for.

Staff is thoughtful and nice, food is very good and abundant, Spa, Golf and swimming pool fantastic, slightly dated room furnishings... I will come back for sure!

Wir waren zum zweiten mal hier über Sylvester. Das Hotel ist zwar schon etwas älter, hat abet seinen Charm. Das Personal ist sehr freundlich und hilfsbereit. Zum Golfplatz verliert man keine Zeit. Er ist um das Resort gebaut. Mit dem Essen waren wir sehr zufrieden. Mit dem Shuttlebus kann man alle 10 min zum Strand gefahren werden oder msn geht 20-30 min zu Fuss

When this opened it must have been one of the best hotel concepts in the world. Nowadays it has grown a bit old and it is obvious that the great standard of the old days is lost. But still it is a nice hotel experience. The food is exceptionaly good and the location is great

Hôtel bien. La plage même à l’extérieur de l’hôtel est très agréable. Les chambres sont propres. Le buffet du petit déjeuner est de belle qualité!

Friendly staff

Amazing hotel, my favourite place to be. Outstanding staff, clean, delicious food, quiet and relaxing , stunning beach and area. I so appreciate the heated pool , so warm, my disabled son loved it as sea was too cool for him. We went at the end of october beginning of november and arrived 2 days earlier as the Manager contacted my daughter to inform us the pool was being heated. This was a god send as the hotel in hurghada we were staying at wouldnt heat their pool until mid november and my son refused to go in as it was freezing. He really knew what we liked from previous year and also upgraded our room. Honestly so thankful to him and all the excellent staff there, they re the very best .

Alles perfekt waren schon 8x hier

Great Spa!

Rooms and location for the price

Have a great stay and move the views and facilities, very quiet room, love to come back again

Eine schöne Anlage in einem sehr guten Zustand. Der Service im Restaurant könnte besser sein. Teilweise sind Mitarbeiter nicht in der Lage, ein nettes Wort oder ein Zeichen von Guten Willen zu zeigen. Die An und Abreise war super.

Cascades is a lovely property in a great location. The staff are incredibly professional and helpful. I would highly recommend a stay here and be sure to use the Spa!

Excellent staff felt at home among freinds my daughter was not well and they were so under stay and concerned Definitely going back

It was an amazing experience ,everything is perfect food,location, staff and the view of the hotel .

Doesn't worth the money we paid , you can stay at any other Resort with less money and more facilities. However, I booked all inclucive I had to sign invoice for everything I ordered which I found it annoying and the Lunch is not open buffet it few items you order from the restaurant and we tried pizza and the taste wasn't good.

Das Hotel ist wunderbar gelegen und bietet alles was es zur Erholung braucht! Freundliches Personal, feines, frisches Essen und saubere Zimmer. Der Shuttleservice an Strand ist gut organisiert.

Super tolles Hotel. Liegt direkt am Golfplatz, hat einen Shuttle an den Strand und die Poolanlage ist wirklich schön. Immer gerne wieder!