The hotel does not have adequate temperature control and it was 80 degrees in our room all night long. We called the front desk and asked for them to fix the AC. They changed our room but it had the same problem. Essentially the unit would not cool past 26C. Way to hot for a luxury hotel. What was worse was they tried to gaslight us in saying that it takes up to an hour after checkin to have the AC work. After three hours it was still warm and had actually gone up. We had been traveling for 28 hours and were exhausted and needed to rest but couldn't because it was hot and muggy and gross. I would not recommend this hotel or stay here again.

Petit bémol est qu’il n’y avait pas de service aux chambres’

Very good

Very clean room and nice staffs. Truly thanks for ther kindness. They even prepared lunch box for early checkouters due to morning flight and i really appreciate it. Good view and beautiful garden and terrace. Everything was perfect. Defenitely recommend to stay here for anyone who's planning to visit Xiamen.

有服務熱誠的好飯店

乾淨整潔，服務人員態度親切主動，設施完善。周邊環境優美，沙灘，步道。尚無商場鄰近，搭車至鄰近美歲商場只需10分鐘。家庭旅遊和或商務均適合。

English poor but staff helpful. Good facilities. Isolated and not easy to get transportation. Suggest free shuttle to airport and other popular locations in the city.

It’s a brand new resort hotel with direct access to the beautiful beach. The hotel site is beautifully landscaped and there’s good view of the sea or garden from the balcony in the room. It is very quiet and relaxing to have a vacation here away from the bustling city.

非常好，很难得软件硬件都很优秀，酒店舒适员工hen x huan ye q

很对设施还没有完善，海边不是很干净，酒店的早自助餐有些贵，东西不是很多，还要排好久的队伍，附近没什么其他可以吃，玩的地方，有些单一。

這次入住了新開的全球高端知名五星萬豪酒店, 果真不同凡響. 位於集美區的環東海域, 整個酒店規劃就像東南亞的Vila, 除了自己的室內外泳池, 還有無敵海岸. 室內還有兒童樂園, 完全適合帶孩子的家庭來這渡假. 不過如果不是開車, 出行方面可能會有些問題, 偏了一點.

The Location is off center , the management is well aware of it but didn’t take any proactive action to alleviate the situation such as shuttle bus

It was connected to the nice beach. Very kind staffs welcomed warmly.