Local, convenient, good value and staff great

very pleasant clean tidy room as all ways on our stay.

Good value for money, spacious rooms

Staff and room where brilliant

We had a one night stay here. After checking in, were given our key card and it wouldnt work do it took 3 trips back to reception to sort out. The room itself was spacious, clean, bed was very comfortable. It felt stuffy though in the night . Breakfast was reasonably priced and delicious. Great service from Theresa who was friendly and attentive. I would definitely stay here again if in the area

It was cold. I asked one staff about the cold. One of the staff to came to my room & checked it. air conditions was not working. They could not do anything.

Great friendly staff.very helpfull, comfy rooms.

Great location to stay around Manchester

Quite slow service at breakfast clearing and setting tables. Quite slow serving meal at night but they were busy. Bedroom good for the price

Nothing

If you don't want to be bothered by housekeeping they won't bother you.

Really good value.

Great room, clean & fresh. Manager very helpful, as arrived as a group of cyclists. Good evening meal, no issues.

Staff were so polite welcoming

We have stayed several times at willows and we find it convenient for visiting family near by. Very friendly staff. Few things we found was the tables were sticky as only cleaned with a spray and cloth so i think ever evening after close of bar and dining they should be given a good clean with hot soapy cloth to degrease them. Also we found the food very disappointing. I had whole tail scampi chips and peas, the scampi i would say was scampi bites little square pieces and the peas was a desert spoon full not many chips very over priced for what i received. Husband ordered gammon with egg and the gammon was so thin and over cooked as hard as leather no egg as had ran out of eggs. Overall food disappointing which is a shame as good menu on paper. The next night we went up the road to the brittania just outside oswaldtwistle and it was very good and good portions. We will stay again as we like the willows and is a good price

The staff were very lovely and polite. Pub had a lot of food options and halal food (restaurants)were at 10 min drive. Comfortable beds and lots and lots of towels. Would stay again.

The hotel was very good, neat and clean although I would say the room itself was a bit on the small side but still enough space for a family of four. The staff were good and very helpful including the cleaning team and bar. Overall great place to stay and we will be back soon. As my daughter said it's better than a premier inn.

Rooms looked brand new and sparkling clean. Bedding like new. Great to have usb ports for phone charging etc. and to have a good restaurant right next door!

It was very good last year. There is a churn of staff and not the same level of cleanliness as before

Nice hotel good location by the motorway. Wish the reception was not located in the pub.