Bråkete, Ikke betaler tilbake depositum.

READ THIS BEFORE YOU BOOK! We did not stay at this property, we were ‘Upgraded’ to another property of theirs, which is new….. well, new building, in a complex that is still under construction. The good parts first… The staff is respectful and very eager to help… but apart from that… everything about this place is inconvenient. We had issues with plumbing from day 1…. The kitchen sink overflows were just the start… this caused us to panic and we ended up spending an hour to dry the place…. This was rectified, and then the AC started to leak, followed by some bathroom fixtures….. I was so frustrated, that we checked out midway of our stay and booked Holiday Inn ( which was the best decision we took). The place/ apartment was pretty …. But it lacked basic things like soaps in the bathrooms,…. Daily Housekeeping is not available and if asked for, the charges are pretty exorbitant! I also struggled to establish communication with the staff at times. I’d NOT RECOMMEND this place to anyone who wishes to have a holiday experience….. You can get significantly better accommodation at this price.

It’s a beautiful place. We enjoyed our stay . Very accommodating host . Only thing Wi-Fi issues but no biggie .

I stayed in two bedroom apt this place needs a lot of improvements. The ac was dusty, we have to buy our own sponge and soap to wash our dirty dishes it doesn’t have any shampoo or toiletries, check in is inconvenient waited for almost an hour. We have to use the same towels total of 4 for 4 days of stay and no housekeeping and charge the dirty towels upon checked out.

I chose a condo instead of the traditional hotel room for my stay. Wanted to be able to cook and have guests. The condo came with the usual amenities like towels, linens, and hygiene products. But also had dishes, rice cooker, coffee pot. The wifi was hit or miss but that is a normal issue in Philippines due to service outages and communication with the property owner was lacking in some respects, but the front desk was very helpful even though they do not rent the condos. Overall the stay was great. Used grab for transportation so I'm not sure about parking. But the staff was excellent and helpful. Also worked with me on my early check in and 2am out to make things easy. Very friendly place and they easily communicate in English. The location was also great, close to shopping and many restaurants. I would recommend to anyone taking their first trip to Philippines or Cebu. 4.75 out of 5 in my book and better than any hotel could offer if you wish to have more than just a bed and bath. Great job padgett place, apexotel, and staff!

整體環境及舒適度是沒有問題，不過對於額外收費的部分不是很能接受，能理解飯店要收取額外費用，但若是能在訂房時就清楚名列出要收取的費用及內容，將一切的交易透明化，我認為是比較合適的。

the place is great ❤

部屋（604号室）はリフォームされたばかりとの事で綺麗でした。大きな冷蔵庫に一通りの調理器具も揃ってます。シングルベッドは小さめ。 地下2階に有人のランドリーがあり、セルフ利用で170ペソ。スタッフはフレンドリーでした。 立地はアヤラモールから徒歩圏内。（10分ちょい） 申込時に確認してなかったが、4泊してクリーニングフィーや光熱費など諸々で6200ペソを現地で支払い。要注意。 タオル交換は2日に1回と言われたのが、やや残念な点。

숙박비용 외 현장 추가비용이 많이 들며, 수건교환 일체없음 특히 체크아웃시 직원이 부재중이면 현금보증금 돌려받기 엄청 힘들기 때문에 절대 추천하지 않습니다.

Des taxe grave cher nettoyage aussi

チェックイン時間を数日前に連絡していたにもかかわらず、３０分ほどロビーで待たされました。設備や部屋の説明の方は丁寧で親切でしたが、とても早口で何度も聞きなおしました。チェックアウトの１時間前にチェックアウトの時間を連絡していたにも関わらず、時間になっても担当者が現れず、フロントの方に電話していただくと、今から20分待てと言われました。渋滞も始まっていたので、待てないと伝えたにも関わらず電話が切れました。再度かけなおしてもらいましたが、20分以上の待ち時間は変わらず、飛行機の時間に確実に間に合わなかったのでデポジットを全く返金してもらわず帰ることになりました。清掃料として4,000ペソも支払ったにもかかわらずタオルの交換もなし、アメニティの追加もできませんでした。トイレットペーパーは言わないと追加されていませんでした。フロントの方が本当に親切で助けてくれたので良かったですが、二度とここを利用することはないと思います。

この施設はコンドミニアムです。２ベッドルームそれぞれにシャワーブースがあり、キッチン、ダイニングテーブル、リビングエリアと4人ぐらいが快適に過ごすことができる部屋でした。アラヤセンターも徒歩圏内ですし長期滞在する人にとっては良い施設だと思います。徒歩で周辺を歩きましたが、女性だけの宿泊の場合はタクシーを使ったほうが良いかな。 一番の難点はHotels.comの仕様なのかもしれないけど、宿泊料金以外の費用が必要な事。よ～く読んでみると下のほうに小さく掃除料金が必要との記載があります。宿泊料金を安く見せるため？と思ってしまいますよね。 私も部屋のお掃除の料金をチェックイン時にとられました。しかもデポジットも合わせるとPHP10,000ほど請求されます。しかもクレジットカード不可です。慌てて近くのATMにキャッシングしに行きました。（フィリピンのATMでのキャッシングは1回につき10,000ペソまでという限度額がありますのでご注意を) もちろんチェックアウト時にデポジット分の返金はありました。でも私の場合、帰国する朝にペソの現金をもらってもLCC利用なので荷物の重さが増えても困るから物も買えないし、日本円に両替するしかなかった。 1週間ぐらいの期間を３～4名で過ごすコンドミニアムだと捉えればお勧めですし、数日を2人などの少人数で利用し、ホテルのような利便性やサービスを期待するのなら別のホテルを選んだほうが良いと思いました。

被收很貴的清潔費，訂購時難以發現的，設施情況不是很好，有一扇窗鎖不到的，附近有雞場，早上會不斷有雞叫，建議想睡得好的人不要選

Front desk was not courteous, impolite and had no knowledge of my reservation. Surprisingly, we were informed that we were almost 2 hours early of our check-in time which meant that we had to pay extrafor early check-in though the unit/ room was already available. The unit/room though clean, sewage at the kitchen smells. We were threatened that we would not be allowed to enter the building if we were not able to pay the cleaning fee that time even asked them if we could pay it on check out day, because it was holiday that day and all banks were closed and the money we had would be for our food and scheduled activities.

Everything was excellent although the management could have been more transparent of posting the cleaning, utility and other charges before and not after hitting the “buy now” button. With this, would be clients will be informed and they will have the option to still book or not. In my case, I only found out about those extra charges after a confirmation email I got after booking. They said considering the size of the room and for them to maintain close to its mint condition for the next user to enjoy, they need to charge those. My only appeal is for them to be transparent upfront and not after you decided and there’s no choice either to cancel without refund or go for it. Don’t get me wrong here, I am truly satisfied with my stay and I don’t mean just to complain but I feel everybody deserve to be informed.

This is not a 4 star accomodation, in fact this was the worst i’ve had. Photos are very misleading. Very small rooms and they only showed the inside of the property which looked very nice (in photos only) but in reality the property is located in an impoverished area. I arranged for transfers from the airport to the place. But the driver never came. Instead they were waiting for my “re-confirmation” after I’ve already confirmed and agreed with the transfer fee. I also don’t remember seeing when I booked the room that there were separate charges for utility fees and “towel fees”. I’d rather have them include these charges with the nightly rate than charging it separately. On our second day there was no hot water. I told the lady in front but she just ignored me. So for the rest of our stay there was no hot water but still charged us for “utility fees”. When we were checking out it took about 15 to 20 min waiting because the owner or property manager needs to check the room first before we can go. I have traveled and stayed in many different places but I felt this property mislead me.

jeg var irriteret over at vi blev bedt om at betale for el, varme mm. som var dyrere end opholdet.

To pay the unexpected cleaning free which is as high as the room price makes me feel very bad and angry. The cleaning free information shows in Mandatory fees license with small words. If you are busy and not read it carefully, your money will be easily lost. According to my experience, I have never been charged the cleaning free as high as the room price. I won't consider the hotel again.

This is the worst condo we have ever stayed, Would NEVER stay here again. Besides the hidden costs and many costs you may overlook in the Holtes.com website, The room's soundproof is very poor, Noise from hallway/loudly music from building outside, It made us difficulty in sleeping, Again, This is the worst experience we have ever had and our only one negative-review in Hotels.com so far.

エクスペディアで表示されている料金とは別に1万円ほど清掃料を払わないとチェックインできない。 こちらはホテルではなく、アパートの1室を所有者が貸している感じです。ホテルではないので、チェックインに非常に時間がかかります。フロントのセキュリティにお願いするとオーナーが下りてきて説明を受けますが、その際に1万円ほどのルームクリーニング費用が宿泊人は別にかかると説明されます。到着が夜で別のホテルを探すのもおっくうでしたのでしょうがなく泊まりました。