Food is overpriced and so is the room compared to international hotel brands
My room was cramped and very small
Leela
Rekreasi dengan Rakan
4.0
/10
Diulas 195 minggu yang lalu
Expedia Group verified review
Checkin did not offer welcome drink nor mentioned it. Overall staff responsiveness was lacking. Called room service at 6:00 AM for coffee and no one answered for a while. When it was answered we were told that they ran out of milk. First time I am hearing a hotel saying they do not have milk which is very basic.
Bhabani Shankar
Rakan dan Keluarga
8.0
/10
Diulas 212 minggu yang lalu
Hotels.com verified review
Hotel was decent. Rooms were smaller for the amount you pay. Staff is courteous. Overall experience was good. Only thing is it's overpriced.
Vishal
Rakan dan Keluarga
2.0
/10
Diulas 256 minggu yang lalu
Hotels.com verified review
While the infrastructure was as expected, but the service and maintenance was disappointing. Coarse manners (especially the coffee shop and room service) and sheer lack of enthusiasm to serve made the experience bitter.
Verified traveler
Rekreasi dengan Pasangan
8.0
/10
Diulas 306 minggu yang lalu
Expedia Group verified review
The receptionist Ispita and Arpita were always helpful and caring thanks
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia