Penilaian & Ulasan Keseluruhan Hilton Tangier Al Houara Resort & Spa

Incredible beach and many activities available. Lovely buffet breakfast. Property itself is beautiful and feels like a luxury stay but the service provided is not consistent with that feeling Issues with checking in where tried to change rooms and willing to pay difference but kept being told could switch to suite. Hotel website as well as 2 other 3rd party sites had multiples of the room available. Friend in our group - her parents had make all the room bookings and her name listed on room but they would not allow her to check into room until whole party that had booked arrived. Missing bath towels from the room and took 1 hour to be delivered and room was located next to supply room. At fine dining restaurant, they forgot some of our orders. Never acknowledged they forgot. Told us it was ready and waited almost and hour for it to arrive and then when asked to cancel order as now 11pm they refused and said it was ready. Provided tea to “make up” for delay.

The staff at this establishment are simply great, I had a friendly smile from everyone at all times, it is modern 5star hotel with great pool complex, it is a little outside of the centre of Tangier itself but I found that to be a bonus, as it was a relaxing refuge to the hustle and bustle of the city, would definitely recommend it

El hotel es muy lindo, solo que si tienes actividades en la ciudad debes tomar en cuanta que es lejos y que te llevará por lo menos media hora llegar al centro.

My stay at this hotel was a mixed bag of exceptional luxury and frustrating isolation. The hotel itself is stunning, boasting exquisite design and top-notch amenities. The service was impeccable; every staff member was attentive, courteous, and eager to assist with any request. It truly felt like a premium experience inside the hotel's walls. However, the significant drawback was its remote location. Situated far from the city center, getting around proved to be a major inconvenience. The hotel's transportation service was the only viable option, as taxis were virtually non-existent in the area. This service was not only excessively expensive—charging nearly double what a regular taxi would cost—but also incredibly slow, with wait times frequently stretching up to an hour. Additionally, the hotel's surroundings were desolate, lacking any local shops, kiosks, or restaurants. To truly experience the vibrant culture and flavors of Morocco, a trip to Tangier city was essential. While the hotel offered a luxurious escape, its isolation made it difficult to immerse oneself in the local environment, which significantly detracted from the overall experience.

Prettig goede service, prijs kwaliteit top. Farida schoonmaakster zeer prettig en de obers ook!

Sejour tres sympa !

Top service. I want to thank especially Anas oulad Abdellah and el Mehdi Benchekroun. Very polite gentlemen👌👌👌. And everyone else was also very polite and good service

The property was beautiful, right on the beach. It was very comfortable.

La habitación es muy cómoda, las instalaciones muy chulas y el spa es genial

Goeie service. Personeel is zeer hulpvaardig. Ontbijt was zeer uitgebreid, avond buffet wat redelijk. Helaas geen tandenborstel is de kamer. En waterflessen in de kamer zijn klein.

Very nice and helpful staff. Hotel was clean and there were a lot of breakfast variety.

Excellent séjour et excellent restaurant et petit déjeuner. Le service est parfait

Worth every penny

Great golf course and beach!

Overall a good property just needs to do better with their landline…it’s hard to get ahold of reception.

Lovely location. Spacious

Outside city, very serene and calming

Our stay was excellent, I highly recommend

The resort was beautiful! Everyone was very kind. The housekeeping did a good job. The massage was amazing. We had one amazing waiter at dinner and we really enjoyed him. The concierge service was fabulous. The food was good. The jacuzzi was not working. The pool says heated online but wasn’t. The breakfast buffet was very crowded. Every morning there were birds eating from the buffet. No one was assisting with seating. The staff could not keep up with the dishes. The line for eggs should be relocated.

Property is great and relaxing