This property is far from being a true 5-star hotel — I would say it barely reaches a 4-star european level. The accommodation itself was not bad, but it was not what we expected, or at least not what they advertise. The structure is prefabricated, and it shows. The design, furniture, and room décor are all very standard. I have no doubt that it may stand out among the options available in the area, but that alone does not justify a 5-star rating, and certainly not the prices they charge, which are not consistent with either the facilities or the amenities offered. The breakfast and dinner were both acceptable.

Not only is the property perfectly located next to the River Ness and Ness Walk into Inverness but the staff are over the top amazing from the moment you walk until you depart. Mark the concierge was incredible upon arrival. The bar staff were extremely knowledgeable about wines and whisky. We had a perfect stay.

One of our best stays ever, from the moment we arrived we were welcomed with delicious whisky and our lovely room. All of the staff were exceptional and the location is perfect. One of the most comfortable beds ever! Wish we had longer.

Walking didstance to many pubs restaurants and shops. Everything was top notch. BUT wahat made our stay so spectacular was by far the staff. They were so thourough, k7nd and friendly. We came as starngers and left with new friends.

Beautiful hotel

Excellent stay as always. Love this hotel

Parfait

🙂

Wonderfull

This is a high end hotel. Beautiful room, impeccable service and great food. Loved everything about the hotel.

Outstanding service from the moment you arrive at the hotel

Staff were superb.

A great stay in Inverness. Staff very helpful and the breakfast's were great. Will stay again.

Hotel and room were spotlessly clean, with staff being welcoming and pleasant. Another enjoyable visit. Only negative is the excessive overnight onsite parking charge. Unnecessary for a 5 star hotel.

Equipe educada, com bom serviço. Boas instalações, num endereço privilegiado. Porém não vá esperando um super 5 estrelas porque não é. Mas dentro das acomodações da cidade, acredito que seja o que tem de melhor.

Un lugar espectacular: elegante, tranquilo y rodeado de naturaleza. Habitaciones impecables, atención excepcional y una atmósfera perfecta para relajarse. Sin duda, una experiencia que vale la pena repetir. ⭐⭐⭐⭐⭐

Great staff, Mark who greeted us on arrival was fantastic.

Cannot fault this hotel. What a wonderful hotel, right on the river, quiet location, walkable lovely walk to the city centre along the river, spacious beautiful room, large ceiling windows that open, amazing food and buffet breakfast, welcoming and friendly staff that went above and beyond. Ness Walk needs to be rated 10/5. We enjoyed our stay so much we really did not want to leave.

The hotel is lovely, with a pleasant setting at the river’s edge. The staff was very accommodating and seemed to pay close attention to every guest. The common areas were nicely set and included comfortable sitting areas, a restaurant, lounge, and small sitting areas

Clean and accomodating the staff